"Administrative Assistant / Receptionist - Office & Admin Specialist Int"

Job Description:

Metro State University, Minnesota’s public, urban university, and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire a Administrative Assistant / Receptionist (Office Admin Specialist Int). This is a full-time position within the College of Nursing Health Sciences.

This position serves as the front facing first point of contact for the College of Nursing Health Sciences and connection for students (perspective and current), employees and visitors to the college. Provide a welcoming, positive customer service experience to those arriving in the suite, callers and via email. Manage and track the collection and decision-making process of student application materials for CNHS college programs from beginning to end. Provide support to the college dean, faculty, staff and office manager with a variety of assigned tasks in order to meet the deadlines of the college.

Minimum Qualifications:

The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:

• Customer Service skills sufficient to communicate complex processes, provide accurate information to students, decision makers and supervisor, including the ability to explain regulations and policies in a timely, clear and concise manner.
• Communication Skills sufficient to read, understand and respond to a variety of calls, emails and in person visitors with prompt, polite and accurate information and the ability to respond effectively to sensitive inquiries.
• Knowledge of spreadsheet software such as Microsoft Excel sufficient to enter data correctly, create and edit information and utilize advanced formulas.
• Word processing skills utilizing Microsoft Word, sufficient to accurately type, create, format and edit documents such as written communication, tables and forms.
• Database management sufficient to create, modify, retrieve information and run reports.
• The ability to maintain and protect confidential data such as student records.

Preferred Qualification:

• Bachelor’s degree or bachelor’s degree in process.
• Ability to handle competing priorities all at one time with diplomacy.
• Adapt to continuous changes sufficient to work constitutively under pressure and cope with ambiguity and setbacks.
• Strong commitment to helping students be successful.
• Detail oriented and organized.

The School/Academic Department:

The College of Nursing and Health Sciences provides innovative, accredited programs in the areas of nursing and dental hygiene. We promote educational advancement through uniquely designed programs, community partnerships, scholarly activities, and academic excellence, guided by our mission to prepare you to enhance the health of under-served and diverse populations upon graduation.

Salary: $20.32 - $26.46 Hourly

Work Shift (Hours / Days of work): Monday – Thursday, 7:30 am to 6:00 pm, 4 each, 10-hour days

Applications must be received by 12:01 AM on Thursday, December 4th, 2025.

*This position is open to Metro State Internal Applicants Only*

To comply with privacy and data practices requirements, please refrain from including personal information or photographs in your application materials.

* Employment for this position is covered by the collective bargaining agreement AFSCME which can be found at: https://mn.gov/mmb-stat/000/az/labor-relations/afscme/contract/2023-2025/afscme-contract-2023-2025.pdf