"Associate Director, HR Operations"

• Reference number: 25689
• Term: Fixed-term, full-time basis for five (5) years
• Remuneration: An attractive remuneration package will be negotiated with the successful candidate.
• Location: Kelvin Grove (hybrid option available)
• Open to: Current staff members of QUT who have unrestricted work rights in Australia for the duration of the fixed-term appointment. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking an Associate Director, HR Operations to join Human Resources, People Services, Administrative Division.

The Associate Director, HR Operations is responsible for leading HR Assist and Payroll Services. The role provides strategic and operational leadership to ensure high-quality, efficient, and client-focused HR operations, while embedding a culture of continuous improvement, innovation, and digital enablement. By driving service excellence, technology adoption, and process efficiency, the Associate Director, HR Operations will deliver targeted HR services that enhance the staff experience and support the University’s strategic objectives.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The Human Resources Department enhance the talents of our real world people through effective leadership, expert advice and professional development, while creating a highly engaged workforce by fostering strong organisational culture..

What you need to succeed

1. Education, training and/or experience equivalent to postgraduate qualifications in Human Resources, Payroll or a related discipline, combined with extensive experience in managing a large HR/Payroll function.
2. Demonstrated ability to lead, motivate, and develop multi-skilled teams, fostering a high performance, collaborative and client-focused culture.
3. Extensive experience in leveraging technology innovation to enhance service delivery improvement.
4. Proven track record in designing and implementing roadmaps for continuous improvement, identifying opportunities to streamline services, drive efficiencies, and enhance the staff experience.
5. Highly developed interpersonal and communication skills, with the ability to build strong partnerships and collaborate effectively with diverse stakeholders across HR, Digital Business Solutions, Finance and the broader organisation.
6. Strong analytical skills, with the ability to interpret data, define performance metrics, and use evidence-based insights to inform decision-making and service improvement initiatives.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation. 
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff  through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 

Explore more benefits of life at QUT.

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Associate Director, HR Operations

Job opens: 14-Nov-2025

Applications Close: 30-Nov-2025 at 11.30pm

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