Barista - Drosdick Hall

Barista - Drosdick Hall

Company: Villanova University

Job Location: Villanova, 19085

Category: Food Services

Type: Adjunct/Part-Time

Posting Number: 20260120S

Location: Villanova, PA

Work Schedule: part-time/9-months

Avg Hours Week: 25

Department: 412-Dining Services Operations

Position Summary

Why work at Villanova?

• Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
• Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2026 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum.
• Villanova's most precious asset is our people. Even as a part-time employee, you will receive access to certain benefits, including tuition assistance and more.

The Barista is responsible for exceptional customer service at Holy Grounds locations which includes defined level of product knowledge, presentation and quality of product, speed of service, sales ability, and good customer relations skills. Responsible for operating Holy Grounds as an independent unit and assuming all the responsibilities with that role since a manager is not present at all times. This person will work with management and co-workers to instill and foster the value of the Villanova Mission Statement and the Dining Services Mission Statement. This person will focus on our Core Values: Safety and Sanitation, Friendly Courteous Service, Quality, Meticulous Attention to Detail, and Safety. All of our associates should improve our systems and overall operation.

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Duties and Responsibilities

ESSENTIAL JOB FUNCTIONS:

• Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers. Greets each customer promptly and courteously. Treat each customer as your highest priority, being mindful of customers who are waiting.
• Shares coffee and tea knowledge while actively selling all products. Advises customers of new coffees or teas or featured items of the week. Prepares all drinks according to Holy Grounds standards.
• Maintains the cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked. Makes sure all products are labeled correctly.
• Operates cash registers using proper cash handling techniques of Villanova Dining Services.
• Responsible for receiving and accurately verifying the daily bank and cash drawer reconciliation and deposit at the end of the shift.

NONESSENTIAL JOB FUNCTIONS:

• Assists manager with scheduling of student associates. Responsible for enforcing the uniform standards of all student associates.
• Completes the tasks assigned at each shift, ensuring that everything is ready for the next shift.
• Enforces and practices all safety and sanitation policies and procedures for Villanova Dining Services.
• Perform additional duties and assist with special projects as assigned.

Minimum Qualifications

Specific Job Knowledge:

• Interest in coffee required. Will need to sample and test products for quality assurance.

Minimum Work Experience:

• Cashiering experience of 1-2 years.

Work Skills:

• Excellent communication and interpersonal skills.
• Strong customer service skills.
• Dress and grooming appropriate for Holy Grounds Concept.
• Able to handle numerous tasks at once while prioritizing.

Preferred Qualifications

Formal Education:

• High school diploma preferred
• Serv Safe certification preferred.

Equipment Knowledge:

• Cash register knowledge is preferred.
• Will train on all coffee equipment.

Physical Requirements and/or Unusual Work Hours

Tools, Machinery, and Equipment Used:

• Espresso machines, grinders, blenders, and cash registers.

Environmental Conditions:

• Increased noise level around some equipment.
• Cleaning chemicals used.

Physical Requirements:

• Ability to lift up to 30 pounds independently.
• Ability to sit stand for extended periods.
• Ability to push/pull up to 30 pounds independently.
• Ability to use various chemicals.
• Manual Dexterity.

Special Message to Applicants

SCHEDULE during normal operating hours

Monday - Friday 8am - 1:30pm

Salary Posting Information

$18.98/hr.

Salary Grade 8