Campaign Data Assistant

University of Birmingham - Development and Alumni Relations Office

Location: Birmingham

Salary: £27,166 to £28,768

Hours: Full Time

Contract Type: Fixed-Term/Contract

Placed On: 10th September 2025

Closes: 23rd September 2025

Job Ref: 106286

Full time starting salary is normally in the range £27,166 to £28,768, with potential progression once in post to £32,145.

Contract Type: Fixed Term contract up to November 2026

Role Summary: Are you interested in developing your career at a prestigious organisation? Are you looking to be an integral part of a dynamic team? Located within the DARO Data and Insight team, the Data Team has the full responsibility for the upkeep, maintenance, and development of Blackbaud CRM (DARO’s principal CRM system for our supporters); the collation of large datasets to support complex data analysis; oversight of data quality and integrity; and the monitoring and management of the main alumni email inbox. The provision of accurate data via Blackbaud CRM (BBCRM), and timely logging and acknowledgment of alumni and supporter communications, are essential services for the relationship management of the University’s core alumni and supporter base. Each member of the Data Team plays a key role in delivering this remit. Campaign Data Assistants are responsible for data entry and data validation activity in support of our fundraising and volunteering campaign’s goals. The post holder will be the first point of contact for all alumni and supporter enquiries, maintain the integrity of the alumni database, and support training of DARO colleagues.

Person Specification: GCSEs to a minimum of grade C/4 in English and Mathematics grade C/4 minimum (or equivalent level 2 qualification). Must demonstrate a critical and intelligent attention to detail including high standards of accuracy. Ability to work both as part of a team and independently and prioritise own workload with minimum supervision to ensure tasks meet agreed deadlines. Ability to identify and break down potential problems using past experience and knowledge of good practices. Ability to proactively suggest improvements to working procedures under supervision. Excellent IT skills, including competence with all aspects of MS Office and ideally the BBCRM database or similar CRM databases. Word and Excel at an intermediate level would be an advantage (as evidenced by qualifications/training certificates or demonstrable experience gained from within the workplace). Good communication skills and an excellent telephone manner.

Informal enquiries can be made to Claire Hoath, email: c.p.hoath@bham.ac.uk

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment. We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.