Academic ConnectFuture Student Advisor
Full time, Fixed Term Appointment for 2 Years
Reference number: 151062475
About the position
As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.
- Excellent location and benefits package
- Join a premium brand and support student recruitment
- Varied role that encompasses sales, relationship building and expertise in study options
Join Australia’s top university for teaching* and enjoy staff benefits including:
- Free staff car parking
- 36.75 hour standard work week
- Access to flexible work
- Up to 18/26 weeks of parental leave#
- Salary packaging options for FBT and Non-FBT items#
- 17.5% of base salary leave loading
- Staff wellbeing program
- Study assistance for staff and dependents#
- Corporate health and finance discounts
- Onsite Medical Centre and Counselling Services
- Onsite Sports Centre including gym, fitness classes and pool#
Future Student Advisors engage with prospective domestic and international students and their families with enquiries about study options at Bond University across multiple channels, including walk-in, telephone and digital channels. As the first contact point for prospective students you will be expected to resolve a variety of questions along with using a consultative sales approach to troubleshoot enquiries in the broad fields of recruitment and sales, relationship management, study options at Bond and program application assistance.
Reporting to the Team Lead, the position of Future Student Advisor will assist in driving student recruitment for the University with a strong focus on consistently delivering premium experiences to increase conversion percentage.
About the person
We are seeking a motivated team player who truly cares about achieving the best outcomes for our future students. You will be an exceptional and confident communicator and have the ability and passion to accurately articulate the value of the Bond University Brand. Other skills include:
- Demonstrated ability to work under pressure, maintain attention to detail in a fast-paced environment, display sound judgement, and to use initiative.
- Excellent time management and organisational skills, with ability to prioritise workloads to ensure deadlines are met.
- Experience working with international and domestic students.
- Highly developed customer service skills with an innovative approach to go the extra mile and achieve targets.
- Outstanding business and analysis skills.
- A high level of accuracy and attention to detail.
A Bachelor’s degree in a relevant discipline or equivalent experience will be ideal. Additionally working for a premium brand, higher education product knowledge, and/or the ability to speak a second language will be an advantage.
Salary details
The salary for the position commences at $83,210.75 plus 12% superannuation per annum.
Please note: The fixed term of this employment contract will be for up to two years, with twelve months' probation. The prospect of conversion to a continuing employment contract will be discussed at the end of the contract term.
Additional information
Position-related enquiries can be directed to Erin Knickel, Team Lead, Future Students on erin.knickel@bond.edu.au.
Application and submission details
For further details regarding this appointment, please reference the Position Description and Selection Criteria.
Applicants can apply using the Apply button. All candidates are required to Create a New Account via our candidate portal and submit the necessary supporting documents which should include your Resume and a Cover Letter addressing the Selection Criteria outlined in the Position Description.
For current Bond University staff, apply directly via People Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.
If you require any assistance with your application submission, please visit Applying for jobs at Bond.
Applications close: 11:59pm, Wednesday 9 July 2025
Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.
Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.
Conditions of employment are offered under a Bond Workplace Agreement (BWA).
Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University**.
Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.
For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia
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#Eligibility criteria or membership fees apply *Australian Financial Review’s Best Universities Ranking 2024