"GSCS Events Supervisor"

Position Summary

Reporting to the Facilities Manager at the Susanne M. Glasscock School of Continuing Studies, the Events Supervisor is an on-site role based in the Anderson-Clarke Center (ACC) that plans and executes end-to-end ACC events while supporting daily classroom operations. The position scopes and schedules ACC spaces; coordinates room layouts and AV; manages guest/vendor services; leads on-site execution; and trains/directs support staff, student workers, volunteers, and contingent personnel. It also assists with classroom scheduling, setups, and first-line AV checks to ensure a high-quality learning environment, and provides operational coverage when the Facilities Manager is unavailable.

This is a hands-on role that requires moving and positioning heavy furniture and AV equipment for room setups and turnovers. The position also provides late-evening, early-morning, and some Saturday coverage--with after-hours response for urgent needs--to ensure seamless events and reliable learning spaces that advance the School's mission.

Ideal Candidate Statement

A hands-on, customer-focused event operations professional who can run multiple Anderson-Clarke Center events end-to-end while supporting daily classroom needs. They bring solid project management discipline (timelines, checklists, room schedules), first-line classroom/AV savvy for quick triage, and clear, diplomatic communication with instructors, guests, vendors, Facilities, and OIT. Highly organized and detail-oriented, they train and direct support staff, student workers, and contingent personnel on site, stay calm under pressure, and reliably move/position heavy furniture and AV equipment for setups and turnovers. They are comfortable with late-evening, early-morning, and some Saturday coverage, respond to urgent after-hours issues, and consistently close the loop with stakeholders.

Workplace Requirements

On-campus position: This role is exclusively on-site at the Anderson-Clarke Center. The schedule is primarily weekdays with regular late-evening coverage for class nights, some Saturdays for programs/events, and after-hours phone response for urgent building/classroom issues as needed. Work is in a public-facing academic building and involves frequent walking/standing between classrooms and event spaces; room setups and turnovers (moving/positioning furniture and AV carts/equipment; occasional lifting up to 50 lbs); and monitoring building conditions to initiate and track work orders. Per Rice policy 440, work arrangements may be subject to change.

Hiring Range

Minimum $48,700 annually

*Exempt (salaried) positions under FLSA are not eligible for overtime.*

Minimum Requirements

• Bachelor's Degree
  + In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted
• 2+ years of experience in event management and facilities management
  + In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted

Skills

• Strong project and event management skills
• Ability to meet deadlines and prioritize
• Strong communication and customer service skills
• Well-organized and detail-oriented
• Ability to accomplish goals working through formal and informal channels, with diplomacy and tact
• Strong problem-solving and analytical skills

Essential Functions

• Serve as project manager for multiple activities; scope out project tasks/team assignments and guide team to create work plans and schedules, monitor progress, and meet milestones
• Establish and maintain relationships with internal and external university partners
• Act as department representative at cross-departmental project meetings
• Operate as account manager on deliverables, program metrics, and status reports
• Recommend and schedule events into appropriate off-campus and on-campus venues
• May oversee support staff, students, volunteers, and contingent event staff
• Train and supervise junior event planners in proper execution and implementation of events
• Perform all other duties as assigned

Additional Functions

• Proficiency with creating layouts, turnovers, and setup plans
• Knowledge of room-scheduling and work-order/ticketing systems
• Front-line AV support: triage classroom/event technology, escalate to OIT when needed
• Monitor and report progress toward annual revenue goals set by the Executive Director of Operations
• Manage event invoices, credits, and reconciliations based on Rice Policy compliance and data accuracy
• Plan setups with ADA/access needs in mind; follow building and safety protocols

Special Instructions to Applicants

All interested applicants should attach a resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.

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