"Office Assistant 1 (NY HELPS), Counseling Services"

Position Information

Position Title: Office Assistant 1 (NY HELPS), Counseling Services

Department: Counseling Services

Posting Link: https://www.ubjobs.buffalo.edu/postings/60053

Job Type: Full-Time

Position Summary

The Division of Student Life is accepting applications for the Office Assistant 1 (NY HELPS) position within Counseling Services. In this role, you will perform office support and clerical functions to support the needs of the unit.

As an Office Assistant 1, your responsibilities include:

• Serve as the main customer service representative for the office
• Greet and schedule clients
• Provide information about the unit to callers and visitors, direct inquiries appropriately
• Work collaboratively with clinic administrators, mental health providers, graduate-level trainees and student assistants
• Perform clerical duties, assist with daily office operations and train student assistants

The successful candidate will have computer skills, the ability to think critically to solve problems, and strong communication skills. They are able to handle all information with a high level of confidentiality and can provide helpful and courteous service to students, staff, parents, and other members of the University community.

Our team recognizes the advantages diverse perspectives and backgrounds bring to the workplace. We are particularly interested in candidates who share this value and will work to achieve the university’s goals of inclusive excellence.

About Student Life Student Life is dedicated to creating a student-centered environment that fosters engagement, well-being, and success. Guided by four strategic priorities—student engagement, health and wellness, personalized support, and advancing diversity, equity, inclusion, and justice—we provide transformative experiences that empower students to grow, lead, and thrive. As a member of Student Life, you’ll join a team of passionate professionals united by shared values and a commitment to student success. We think big, act boldly, and pursue excellence with purpose. Together, we build inclusive communities, champion discovery, and celebrate the achievements that shape the UB experience.

Learn more:

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

There are no minimum qualifications for this position.

Preferred Qualifications

• Demonstrated strong organizational and communication skills.
• 1-2 years of experience in a healthcare office setting.

Salary Range

$36,232

Contact Information

Contact's Name: Andrea Greenwood
Contact's Title: Interim director
Contact's Email: ag47@buffalo.edu
Contact's Phone: 716-645-2720

Posting Dates

Posted: 11/21/2025
Deadline for Applicants: Open Until Filled
Date to be filled: 01/15/2026