"Parking Services Assistant II"

Job Details

Parking Services Assistant II

Location: San Antonio, TX

Regular/Temporary: Regular

Job ID: 14496

Full/Part Time: Full Time

Position Information

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.

Salary Range: Minimum of $35,000 annualized, commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will be accepted through 11:59 PM CDT on 12/05/2025. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Earliest Start Date: January 2026

Required Application Materials:

• Resume is required
• Cover Letter is preferred

Job Summary

The Parking Services Assistant II provides enforcement for parking rules and regulations; as well as parking information and directions to campus visitors.

Core Responsibilities

1. Delivers quality customer service to campus constituents by enforcing the rules and regulations professionally and exhibiting clear concise communications of guidance and clarification.
2. Patrols assigned areas by vehicle or on foot to ensure compliance of parking rules and regulations.
3. Maintains current knowledge of parking regulations and other information.
4. Communicates information to the supervisor as needed.
5. Enters and retrieves information pertaining to vehicle registration, identification, and status, using handheld computers.
6. Identifies vehicles in violation of parking regulations, and checks when necessary to confirm whether vehicles need to be booted or towed.
7. Locates lost, stolen, and counterfeit parking permits, and takes necessary enforcement action.
8. Provides information regarding parking regulations and facilities, and the location of streets, buildings, and points of interest.
9. Observes and reports any field maintenance issues for repair.
10. Prepares for events by placing cones, barricades, and signage as directed.
11. Prepares reports of activities.
12. Assists in the training of new staff.
13. Promotes safety and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.
14. Performs other duties as assigned.

Required Qualifications

• High school graduate or equivalent.
• Texas Driver's License.
• Two (2) years of customer service experience.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Knowledge, Skills, and Abilities

• Citation handheld equipment, immobilizer device, and standard office equipment.

Working Conditions

• Independent work for extended periods in varying climatic conditions.
• May require evening or weekend work for special events.

Physical Demands

• Ability to lift up to 25 pounds occasionally.

This position will work primarily on campus. Travel and parking expenses are the employee's responsibility.

This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.