Programme Administrator

Birkbeck, University of London - Faculty of Humanities and Social Sciences

Placed On: 27th November 2025

Closes: 7th December 2025

Job Ref: 600848

Birkbeck, University of London, is looking for a Programme Administrator to join the Faculty of Humanities and Social Sciences on a full-time, fixed-term, maternity cover basis.

As a Programme Administrator you will collaborate closely with academic staff and professional services teams. You will take on a variety of key responsibilities including:

• Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
• Addressing student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience.
• Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
• Providing administrative support and supporting Faculty activities.

To be successful as a Programme Administrator, you will:

• Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
• Be able to work collaboratively and cultivate excellent working relationships.
• Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
• Be comfortable using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.

This opportunity would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator.

If this sounds like the role for you join us as a leading London University with a unique mission for widening participation.

Salary and benefits:

£31,234 rising to £34,827 per year, Grade 4 of the College's London Pay Scale which includes a consolidated Weighting/Allowance that applies only to staff whose normal contractual place of work is in the London area.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract:

Fixed term until August 2026 (maternity cover). Full-time (35 hours a week). Please submit an application form for consideration. Closing date: Sunday 7 December 2025, interview date: w/c 8 December 2025.

Enquiries:

If you would like to know more about the role, please contact Eden Davis, Programme Manager, at eden.davis@bbk.ac.uk.

If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.