"Scholarship Program Manager"

Job Description

The Scholarship Program Manager is responsible for the overall coordination, administration, and management of institutional and donor-funded scholarship programs. This role serves as a critical liaison between academic leadership, financial aid, and external donors to ensure effective delivery of scholarship funds and alignment with academic and engagement requirements. The manager also provides holistic student support to scholarship recipients, ensuring compliance with program expectations and successful student outcomes. The incumbent will report to the Vice President for Institutional Advancement and proactively engage and manage relationships with donors, parents, faculty and staff, student, and affinity group philanthropy.

Principal Responsibilities:

Program Coordination and Delivery

• Serve as the primary point of contact between academic departments, financial aid, and institutional leadership to coordinate scholarship award disbursement and program compliance.
• Ensure scholarships are awarded and disbursed in a timely manner, in alignment with donor intent, institutional policies, and financial aid regulations.
• Partner with Financial Aid to verify student eligibility, resolve award discrepancies, and ensure seamless processing of scholarship funds.

Donor and Grantor Reporting

• Monitor and track scholarship recipients' academic performance, participation in required activities, and adherence to program benchmarks.
• Develop and submit timely reports to donors, grantors, and other stakeholders, highlighting student participation, impact metrics, and program milestones.
• Coordinate student thank-you letters, testimonials, and event participation to strengthen donor relations and stewardship.

Student Management and Support

• Provide ongoing advising and support to scholarship recipients to promote retention, academic success, and program engagement.
• Organize and lead scholarship orientations, workshops, and recognition events to foster a sense of community and accountability among scholars.
• Address concerns or challenges faced by students, connecting them with academic, wellness, and financial resources as needed.

Liaison and Communication

• Facilitate regular communication with academic leadership, department chairs, and student support offices to align scholarship programs with institutional goals and academic priorities.
• Maintain accurate scholarship program records, databases, and documentation for audits and institutional reporting.
• Support cultivation and stewardship activities related to scholarship donors in collaboration with Advancement and Development teams.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.

Education:

A bachelor's degree from an accredited institution.

Experience:

Two to five years of experience in program management, project management, scholarship management, student support services, financial aid, or donor stewardship.

Other:

Applicants may be required to complete the institution's required skills assessment to be considered. Some positions require specific skills such as word processing, spreadsheet, presentation, database, email or calendaring software, and Internet proficiency.

Knowledge, Skills, and Abilities:

The successful candidate will possess:

• Strong organizational skills.
• Strong written and verbal communication skills.
• Ability to analyze data and giving trends.
• Ability to innovate and strategically plan and problem solve.
• Ability to manage multiple projects and maintain attention to detail.
• Be able to work effectively with a team and with many diverse constituencies in a university environment.
• Exemplary interpersonal skills and appropriate disposition for a fundraiser.
• Have a high level of personal integrity and emotional intelligence.
• Have a commitment to lifelong learning and professional growth.

Additional Job Information:

Benefits Summary:

Coppin State University offers a competitive benefits package to include health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave and federal holidays for all regular employees. Please see the link below to view the benefits that Coppin State University has to offer.

https://www.coppin.edu/benefits

Coppin State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, marital status, pregnancy, age, disability status or veteran status. View the EEOC Know Your Rights poster for more information regarding your rights under the law.

If you experience difficulties utilizing the online application system or you require reasonable accommodations during any part of the pre-employment process, please contact Human Resources at AskHR@coppin.edu. Please note that only inquiries regarding a request for reasonable accommodation or system issues will be responded to when contacting this e-mail account. Reasonable accommodation will be considered on a case-by-case basis.