"Senior Analyst, Student Experience"

Senior Analyst, Student Experience

We are seeking a Senior Analyst, Student Experience to join Digital Business Solutions, Administrative Division

The Senior Analyst, Student Experience is charged with extracting insights that will enable QUT to improve the student experience and graduate outcomes. The person in this role will deliver new and improved analytics products by using modern technology for performing descriptive and predictive analytics including both qualitative and quantitative data. This role will work with the University Survey Coordinator to drive improvements to the collection of student feedback, voice of the customer, and improve survey response rates. The person in this role will also work closely with key operational areas within the university, spanning both technical and student business support services to drive the collection, collation and analysis of student touchpoints with the university.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT’s aspirations outlined in the QUT Connections Strategy.

What you need to succeed

1. Education, training and/or experience equivalent to the completion of graduate qualifications or progress towards postgraduate qualifications in the data and analytics discipline.
2. In-depth knowledge and demonstrated experience in analytic methodologies and techniques, particularly in the area of dimensional modelling and its application to reporting processes.
3. Demonstrated ability to conceptualise, develop and translate complex business issues into creative workable solutions that convert analytics into data products.
4. Demonstrated ability to facilitate analytics workshops that have contributed to major change programs, strategic developments or initiatives via the provision of analysis and insights which inform organisational objectives.
5. Highly developed data literacy skills with demonstrated proficiency in Business Intelligence tools, and data warehousing.
6. High-level interpersonal, written and verbal communication skills with the ability to tell stories with data, quickly establish rapport and manage collaborative working relationships.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Purchased Leave Scheme - up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it’s celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Queensland University of Technology - Senior Analyst, Student Experience

Job opens: 30-Jun-2025

Applications Close: 14-Jul-2025 at 11.30pm

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