Senior Student Records Specialist

Reference number: 25686
Term: Ongoing, full-time basis
Remuneration: $120,443 to $131,749 pa (HEW7) (inclusive of $101,775 to $111,330 salary pa, 17% superannuation and 17.5% recreation leave loading)
Location: Kelvin Grove (hybrid option available)
Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Senior Student Records Specialist to join Student Administration, People Services, Administrative Division.

The Senior Student Records Specialist plays a critical role in ensuring the accuracy, integrity, and compliance of student information across the full student lifecycle. This position is responsible for maintaining high-quality records, analysing data to provide strategic insights, and ensuring that recordkeeping practices meet institutional, regulatory, and legislative requirements. The Senior Student Records Specialist contributes to process improvement and digital transformation initiatives, identifying opportunities to streamline workflows and enhance the student experience. This role requires strong attention to detail, analytical capability, and a proactive approach to compliance and data governance. By ensuring reliable records and providing meaningful insights, the Senior Student Records Specialist directly supports effective decision-making and contributes to the university’s commitment to service excellence and student success.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Student Administration makes a key contribution to the delivery of student services that span the student lifecycle: admission, enrolment, student fees, timetable management and class registration, examinations, results, records management, progression and graduation. The department supports international, domestic and research higher degree students, in collaboration with specialist service partners across the university..

What you need to succeed

Education, training and/or relevant experience equivalent to completion of a degree with extensive relevant experience.
Demonstrated experience in student records management or a related administrative environment, with a strong commitment to maintaining accuracy, integrity, and compliance across information systems.
Demonstrated ability to provide specialised advice, manage complex and sensitive matters, interpret policies and guidelines, and prepare professional and effective communications to a wide range of stakeholders.
Proven analytical and problem-solving skills, with the ability to interpret student data, identify trends and risks, and provide insights that support policy, planning, and process improvements.
Experience contributing to process and system improvements, particularly in digital environments, with a focus on streamlining operations and enhancing the student experience.
Proven digital literacy skills and office information technology with experience in the use of a large corporate information system including interpreting, accessing, inputting, compiling and reporting on data for a range of stakeholders.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
Purchased Leave Scheme - up to 8 extra weeks.
Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: https://qut.nga.net.au/?jati=2479BA83-9A02-88A8-848D-E462D3BA5774

Job opens: 13-Nov-2025

Applications Close: 27-Nov-2025 at 11.30pm