Understanding the Recent Queensland Mortgage Broker Incident
In mid-2025, Queensland residents faced concerns following reports of unauthorised access to sensitive client information at several mortgage broker offices. Physical break-ins targeted branches of Mortgage Choice and a related tax office, leading to the potential exposure of personal and financial details including mortgage applications, payslips and identification documents.
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Background on Mortgage Brokers in Australia
Mortgage brokers act as intermediaries helping individuals secure home loans by comparing offers from multiple lenders. They handle extensive personal data such as income statements, credit histories and identification, making data protection critical in this sector.
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