Job Summary

The Administrative Assistant plays an integral role in ensuring that advising, coaching, and student support services are organized efficiently and effectively, maintaining productivity and collaboration with others. This position exemplifies and sustains the University's mission of excellence through lifelong learning and the development of engaged citizens prepared to build strong communities.

Department-Specific Responsibilities

Greets students, parents and families, visitors, staff, faculty, and other customers.
Answers general questions (e.g., advising, coaching, resources, and services).
Helps with questions and issues regarding students' accounts and billing.
Manages communication through phone, text, email, and other platforms (e.g., Microsoft Teams).
Schedules student appointments with advisors and coaches through the online appointment scheduler.
Manages the leadership team's calendar and schedules meetings.
Enters student-advisor and coach assignments into the student information system.
Assists with set-up and maintenance of the office, including organizing and maintaining office supplies; replenishing office documents; placing work orders.
Handles logistics for events and activities (e.g., room reservations, food orders).
Distributes mail to office staff.
Helps supervise student professionals.
Prepares, updates, and makes copies of documents and correspondence e.g., flyers, materials for new and continuing students, training documents for new staff and student professionals.
Monitors the website's accuracy and submit requests for website revisions.
Processes hiring paperwork (e.g., for new staff and work-study students).
Monitors budget and expenditures.
Helps with enrollment and retention outreach as needed.
Performs other duties as assigned.

General Responsibilities

Provides administrative support to a department or group of professionals, exercising confidentiality, tact, and diplomacy.
Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.
Receives, screens, and directs incoming calls, visitors, mail, and email.
Schedules and confirms appointments, meetings, and travel arrangements.
Assists the development and implementation of administrative standards, policies and practices for the organization.

Qualifications

EDUCATION

Required

High school diploma or equivalent (such as HSED or GED)

Preferred

Associate's or Bachelor's degree

WORK EXPERIENCE

Preferred

1 year of secretarial and/or Office management experience
1 year of customer service experience, preferably working with college students, parents, staff, and faculty members in a post-secondary setting

SKILLS

Required

Excellent organizational skills
Strong verbal communication and listening skills
Effective interpersonal skills
Maintains a high degree of professionalism
Demonstrated ability to maintain confidential information

Preferred

Has working knowledge and/or experience with MS Office Suite, especially Excel
Strong written communication skills
Detail-oriented
Ability to maintain composure under pressure
Demonstrates the ability to simultaneously manage multiple tasks
Ability to learn new software systems
Ability to work independently
Ability to work in a fast-paced environment

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Administrative Assistant

Indiana University at South Bend

1700 E Mishawaka Ave, South Bend, IN 46615, USA

Job Summary

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Administrative Assistant

Indiana University at South Bend

1700 E Mishawaka Ave, South Bend, IN 46615, USA

Job Summary

Esta es una lista previa...

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Related Conferences

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Administrative Assistant

Indiana University at South Bend

1700 E Mishawaka Ave, South Bend, IN 46615, USA

Job Summary

Esta es una lista previa...

Trabajos relacionados - 23 de agosto de 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

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AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

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Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027