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Records and Registration Coordinator

Aplicaciones cerradas: 9 ago 2026

San Jose State University

1 Washington Sq, San Jose, CA 95192, USA

3Opiniones

Job Summary

The Office of the Registrar is seeking a Records and Registration Coordinator to join the Office of the Registrar. Reporting to the Senior Associate Registrar for Systems and Technical Innovation and working under the direction of the Assistant Registrar, this position plays a key role in maintaining academic records, supporting registration processes, and providing direct service to students, faculty, and staff. The Records and Registration Coordinator ensures compliance with Title 5, CSU…

Executive Orders, and campus policies while serving as a resource for academic departments and administrative offices. This role requires strong attention to detail, independent judgment, and the ability to manage complex processes in a fast-paced environment.

Key Responsibilities

Advise students, faculty, and staff on registration, academic records, and related policies
Maintain, audit, and update permanent student academic records in PeopleSoft and related systems
Resolve student registration issues, including holds, eligibility, reinstatements, and petitions
Provide customer service and support through phone, email, chat, and in-person interactions
Coordinate at least one special program or primary partnership (e.g., Dual Enrollment, Step-to-College, Open University, Transcript Services)
Support campus events and outreach programs, occasionally requiring evening or weekend availability

Knowledge, Skills & Abilities

Knowledge of clear, audience-appropriate communication practices for students, faculty, and staff, while maintaining a student-centered approach
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
Strong written and oral communication skills
Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
Ability to understand students’ perspectives and empathize with their concerns
General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices
Ability to establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community
Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions
Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated
Ability to gain a working knowledge of the practices, procedures, and activities of the program to which assigned
Ability to thrive in a position that requires attention to detail

Required Qualifications

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or in a job‑related field
Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience

Preferred Qualifications

Bachelor’s Degree
Two (2) years of work experience in higher education
Experience interpreting/applying higher education law and policy
Experience utilizing an SIS (like Banner, Colleague)
Direct experience working in PeopleSoft Campus Solutions
Experience in a student records or registrar’s office
Direct experience in student records oversight in the CSU

Compensation

Classification: Student Services Professional II
Anticipated Hiring Range: $5,083/month
CSU Salary Range: $5,083/month - $7,228/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

Resume
Letter of Interest

All applicants must apply within the specified application period: July 23, 2026 through August 9, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

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Records and Registration Coordinator

Aplicaciones cerradas: 9 ago 2026

San Jose State University

1 Washington Sq, San Jose, CA 95192, USA

3Opiniones

Job Summary

Key Responsibilities

Advise students, faculty, and staff on registration, academic records, and related policies
Maintain, audit, and update permanent student academic records in PeopleSoft and related systems
Resolve student registration issues, including holds, eligibility, reinstatements, and petitions
Provide customer service and support through phone, email, chat, and in-person interactions
Coordinate at least one special program or primary partnership (e.g., Dual Enrollment, Step-to-College, Open University, Transcript Services)
Support campus events and outreach programs, occasionally requiring evening or weekend availability

Knowledge, Skills & Abilities

Knowledge of clear, audience-appropriate communication practices for students, faculty, and staff, while maintaining a student-centered approach
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
Strong written and oral communication skills
Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
Ability to understand students’ perspectives and empathize with their concerns
General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices
Ability to establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community
Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions
Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated
Ability to gain a working knowledge of the practices, procedures, and activities of the program to which assigned
Ability to thrive in a position that requires attention to detail

Required Qualifications

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or in a job‑related field
Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience

Preferred Qualifications

Bachelor’s Degree
Two (2) years of work experience in higher education
Experience interpreting/applying higher education law and policy
Experience utilizing an SIS (like Banner, Colleague)
Direct experience working in PeopleSoft Campus Solutions
Experience in a student records or registrar’s office
Direct experience in student records oversight in the CSU

Compensation

Classification: Student Services Professional II
Anticipated Hiring Range: $5,083/month
CSU Salary Range: $5,083/month - $7,228/month

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

Resume
Letter of Interest

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Records and Registration Coordinator

Aplicaciones cerradas: 9 ago 2026

San Jose State University

1 Washington Sq, San Jose, CA 95192, USA

3Opiniones

Job Summary

Key Responsibilities

Advise students, faculty, and staff on registration, academic records, and related policies
Maintain, audit, and update permanent student academic records in PeopleSoft and related systems
Resolve student registration issues, including holds, eligibility, reinstatements, and petitions
Provide customer service and support through phone, email, chat, and in-person interactions
Coordinate at least one special program or primary partnership (e.g., Dual Enrollment, Step-to-College, Open University, Transcript Services)
Support campus events and outreach programs, occasionally requiring evening or weekend availability

Knowledge, Skills & Abilities

Knowledge of clear, audience-appropriate communication practices for students, faculty, and staff, while maintaining a student-centered approach
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
Strong written and oral communication skills
Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
Ability to understand students’ perspectives and empathize with their concerns
General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices
Ability to establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community
Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions
Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated
Ability to gain a working knowledge of the practices, procedures, and activities of the program to which assigned
Ability to thrive in a position that requires attention to detail

Required Qualifications

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or in a job‑related field
Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience

Preferred Qualifications

Bachelor’s Degree
Two (2) years of work experience in higher education
Experience interpreting/applying higher education law and policy
Experience utilizing an SIS (like Banner, Colleague)
Direct experience working in PeopleSoft Campus Solutions
Experience in a student records or registrar’s office
Direct experience in student records oversight in the CSU

Compensation

Classification: Student Services Professional II
Anticipated Hiring Range: $5,083/month
CSU Salary Range: $5,083/month - $7,228/month

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

Resume
Letter of Interest

Esta es una lista previa...

Usted debe registrarse para ver la descripción completa del trabajo, y para aplicar.

Gestionar / actualizar este trabajo a una lista completa de empleo.

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Cuéntanos AcademicJobs.com ¡Te ha enviado!

Trabajo cumplido

Trabajos relacionados - 26 de agosto de 2026

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10Opiniones

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9Opiniones

esencial

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Marriott Norfolk WatersideUnited States

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Philadelphia Marriott DowntownUnited States

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Joint March Meeting and April Meeting — Global Physics Summit 2027

Apr 11, 2027 – Apr 16, 2027Atlanta, GA, United States

View all conferences →

Records and Registration Coordinator

Aplicaciones cerradas: 9 ago 2026

San Jose State University

1 Washington Sq, San Jose, CA 95192, USA

3Opiniones

Job Summary

Key Responsibilities

Advise students, faculty, and staff on registration, academic records, and related policies
Maintain, audit, and update permanent student academic records in PeopleSoft and related systems
Resolve student registration issues, including holds, eligibility, reinstatements, and petitions
Provide customer service and support through phone, email, chat, and in-person interactions
Coordinate at least one special program or primary partnership (e.g., Dual Enrollment, Step-to-College, Open University, Transcript Services)
Support campus events and outreach programs, occasionally requiring evening or weekend availability

Knowledge, Skills & Abilities

Knowledge of clear, audience-appropriate communication practices for students, faculty, and staff, while maintaining a student-centered approach
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
Strong written and oral communication skills
Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
Ability to understand students’ perspectives and empathize with their concerns
General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices
Ability to establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community
Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions
Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated
Ability to gain a working knowledge of the practices, procedures, and activities of the program to which assigned
Ability to thrive in a position that requires attention to detail

Required Qualifications

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or in a job‑related field
Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience

Preferred Qualifications

Bachelor’s Degree
Two (2) years of work experience in higher education
Experience interpreting/applying higher education law and policy
Experience utilizing an SIS (like Banner, Colleague)
Direct experience working in PeopleSoft Campus Solutions
Experience in a student records or registrar’s office
Direct experience in student records oversight in the CSU

Compensation

Classification: Student Services Professional II
Anticipated Hiring Range: $5,083/month
CSU Salary Range: $5,083/month - $7,228/month

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

Resume
Letter of Interest

Esta es una lista previa...

Usted debe registrarse para ver la descripción completa del trabajo, y para aplicar.

Gestionar / actualizar este trabajo a una lista completa de empleo.

Encuentra tu mejor oportunidad

Cuéntanos AcademicJobs.com ¡Te ha enviado!

Trabajo cumplido

Trabajos relacionados - 26 de agosto de 2026

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esencial

Related Conferences

To Be AnnouncedUnited States