Diagnoses and resolves performance issues to minimize
disruption to College operations.
Evaluates the impact of new features and application changes on
College computing resources before deployment.
Safeguards system security, stability, and performance.
Documents processes and configurations to preserve
institutional knowledge.
Participates in weekly, team-shared, on-call rotation to
investigate and resolve system outages and issues if needed.
Provides technical support for a portfolio of self-hosted
applications—including open- source, commercial off-the-shelf
(COTS), and internally developed systems—as well as
Software-as-a-Service (SaaS) solutions, including but not limited
to Microsoft SQL Server, WordPress, Moodle, Evisions MAPS, Ellucian
Banner, and other enterprise applications.
Partners with vendors and College staff to evaluate, implement,
and configure new technologies.
Configures applications and related tools to support
integration and ongoing maintenance.
Designs, develops, and tests application code to integrate and
customize the College and application portfolio.
Develops and optimizes SQL queries, stored procedures,
functions, triggers, and views; designs database tables and
indexes.
Plans and performs data conversions, imports, exports, and
migrations.
Ensures data integrity, security, and system performance.
Consistently strives to increase level of expertise on
application software and security.
Participates in software evaluations and assessments of new
technologies.
Works collaboratively with other Information Services
staff.
Connects with industry peers to forge mutually beneficial
relationships.
Serves as assigned on College Committees.
Minimum Qualifications:
Education
Bachelors degree in Computer Science or a related discipline, or
equivalent professional experience.
Experience
- Experience working with relational database systems such as
Oracle, MS SQL Server, MySQL, or equivalent
- Experience supporting solutions hosted on Microsoft Windows and
Unix/Linux environments and connecting to remote environments.
- Experience working with source control systems, configuration
management software, or Docker/Kubernetes is desired.
- Experience designing, developing, and maintaining reports using
SQL Server Reporting Services (SSRS), Power BI, Argos, Cognos, or
other enterprise reporting tools to support business and
operational reporting is preferred.
- Experience with system implementation and upgrades.
Skills and Knowledge
- Commitment to equity and inclusion, and serving the needs of a
culturally and educationally diverse community.
- Must have strong analytical, problem-solving, systematic
thinking, and organizational skills.
- Ability to manage multiple projects and priorities
independently.
- Proficient in at least one programming language, applied to
integrating, customizing, and extending existing applications.
- Excellent written and oral communication skills.
- Knowledge of application integration and APIs.
- Familiarity with developing custom applications, database
solutions, and system integrations using Microsoft
SQL Server is desired.
Benefits:
Bates College offers competitive salaries, excellent benefits
(health, dental, 9% retirement contribution with potential for an
additional 3% match, sick leave, 24 days of vacation, 2 personal
days, 13 paid holidays, dependent care subsidy, free parking,
access to library and athletic facilities & more), and a
supportive, collegial environment in a drug and smoke-free
workplace.
Hiring Range: The hiring range for this position is $72,352
to $78,165. Placement within the range depends on experience and
other factors.
Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity
and providing an educational and work environment free from
discrimination. The college prohibits discrimination on the basis
of race, color, national or ethnic origin, religion, sex, sexual
orientation, gender identity or gender expression, age, disability,
genetic information or veteran status and other legally protected
statuses in the recruitment and admission of its students, in the
administration of its education policies and programs, or in the
recruitment of its faculty and staff. Bates College adheres to all
applicable state and federal equal opportunity laws and
regulations. All college faculty, staff, students, contractors,
visitors, and volunteers are responsible for understanding and
complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with
applicable laws, statutes, and regulations (such as Title VII,
Title IX, and ADA/Section 504), and complaints may be directed to
Gwen Lexow, Title IX Officer, 207-786-6445 or via email at
glexow@bates.edu .
About Bates:
Bates is internationally recognized as a leading liberal arts
college, attracting 2,000 students from across the U.S. and around
the world.
Since 1855, Bates has been dedicated to educating the whole person
through creative and rigorous scholarship in a collaborative
residential community. Committed to opportunity and excellence,
Bates has always admitted students without regard to gender, race,
religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates
prepares leaders sustained by a love of learning and zeal for
responsible stewardship of the wider world. Bates engages the
forces — intellectual trends, demographic changes, and technology —
that are transforming higher education and the world into which our
students graduate.
Bates has highly competitive admissions, graduates over 90 percent
of its entering students, and more than half of its alumni earn
graduate degrees. Bates employs 200 faculty members and 550
staff.
The college is proud of deep roots in the Lewiston/Auburn
community, Maine’s second-largest urban area with a population of
approximately 65,000. Bates is located on a beautiful, 133-acre,
traditional New England campus in Lewiston, an emerging city with
an entrepreneurial climate, a lively arts scene, and a dynamic
business community. Bates is 35 miles north of Portland, 140 miles
north of Boston, and 350 miles north of New York City.
Advertised: Aug 05 2026 Eastern Daylight Time
Applications close:
