identifying improvements, and partnering with the Customer Service Manager and financial services team to ensure account accuracy.
Knowledge, skills and abilities
Some knowledge of MS Office Software Applications.
Some knowledge of T2 Flex Parking Management System ( PMS ), including some knowledge of database management and reporting, T2 Flexport Customer Portal, T2 Iris, Genetec Security Desk, DMV mainframe access, Offstreet Technologies Admin Portal or other similar related systems/software/applications.
Excellent verbal and written skills.
Excellent interpersonal skills with demonstrated ability to effectively work and communicate with customers.
Good customer service skills, including problem solving, conflict resolution, and account relationship management.
Superb keyboarding, grammar, spelling and proof reading skills.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Considerable administrative experience in an office or university environment.
Considerable experience managing processes, information management, and reporting.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Expert with MS Office Software Applications.
Expert Knowledge of T2 Flex Parking Management System ( PMS ), including knowledge of database management and reporting, T2 Flexport Customer Portal, T2 Iris, Genetec Security Desk, DMV mainframe access, Offstreet Technologies Admin Portal.
Demonstrated project management experience to successfully on-board new customers and evaluate current processes and recommend opportunities to improve efficiencies.
Ability to interpret, apply, and explain established policies and procedures.
Demonstrated ability to effectively communicate and conduct in-person and over the phone training for external users of PMS.
Conditions of Employment
Must be eligible to accept employment in the USA.
Annual Salary/Hourly Rate
Salary non-negotiable $ - 45,000
Posting Detail Information
Job Requisition Number
S03386
Job Open To
General Public
Open Date
07/23/2026
Close Date
08/14/2026
Open Until Filled
No
Special Instructions Summary
N/A
Criminal Background Check
The final candidate is required to complete a criminal history check.
