
Queensland University of Technology wants one person to run two relationships that most universities treat as separate jobs.
The job title is Graduate Programs Recruitment and Alumni Engagement Manager. You'll find it advertised on QUT's recruitment portal right now. It sits at the point where a university stops recruiting someone and starts claiming them as a graduate. If you've worked in student recruitment or alumni relations, you know those teams usually don't share a manager. QUT has decided they should.
That decision says more about the current state of Australian university finances than any organisational chart could.
What the role actually covers
The title is long because the job is really two jobs with one reporting line. On one side, you're driving applications to QUT's graduate programs. On the other, you're keeping graduates warm after they leave. The overlap is the pipeline: prospective student, enrolled student, graduate, engaged alum.
Expect to spend your week moving between recruitment events and alumni functions. The position description asks for someone who can build campaigns, manage stakeholders, use data, and hold a room. That's a lot for one salary band, and QUT knows it.
- Design and run campaigns that lift applications to QUT's graduate programs
- Work with alumni chapters, donors, and industry partners to keep them involved
- Plan events from postgraduate information evenings to alumni reunions
- Track conversion data from first contact through to graduation and beyond
You won't be doing this alone. QUT has admissions staff, faculty course coordinators, a central alumni team, and external agency support. This manager's job is to make those parts move in the same direction instead of pulling against each other.
Why QUT paired recruitment with alumni engagement
QUT's alumni office runs mentoring, events, and giving programs through its alumni network. That side of the house works when alumni feel connected and when the university can show them where their time and money go. The recruitment side works when prospective students see proof that a QUT qualification leads somewhere.
Put the two functions under one manager and the evidence flows both ways. A strong alumni story makes a better recruitment pitch. A well-run recruitment campaign produces graduates who already know the alumni team exists. That's the logic.
It's also a response to pressure. Australian universities are watching international student numbers shift, and domestic postgraduate demand can't always fill the gap. Universities Australia has spent years arguing that international education matters to the economy and that policy settings shape enrolments. When enrolments tighten, universities need someone who can convert interest into applications and then hold graduates as advocates. That's this role.
The Australian graduate market has shifted
Postgraduate study in Australia used to sell itself. A master's was a signal. It still is, but the buyer has changed. Domestic students are more likely to ask what a graduate program adds to a career they already have. International students weigh visa settings, work rights, course cost, and whether they can work in Australia after graduating before they weigh course content.
The Australian Government's higher education statistics show the mix of domestic and international postgraduate enrolments shifting across institutions. That means recruitment teams need sharper messaging and faster follow-up. Alumni teams need to show return on engagement, not just warm feelings.
Jobs and Skills Australia tracks recruitment difficulty across sectors. Professional roles in marketing, engagement, management, and stakeholder relations are competitive in Brisbane, where QUT is based. A university hiring for a hybrid manager has to compete with corporate employers who can often move faster.
What strong candidates will bring
You can teach someone a CRM. You can't easily teach someone to read a room of forty prospective students at 6 p.m. and then switch to a donor lunch the next day. QUT wants people who have done both, or who have done one extremely well and can show they understand the other.
Recruiters at Australian universities see a lot of applications from event coordinators who call themselves engagement specialists. The ones who stand out can point to results: a campaign that lifted applications by a clear margin, an alumni event that moved donors, a conversion funnel they fixed, or a sponsor they retained. If your CV only lists duties, you'll be passed over.
Data literacy matters. QUT's systems will track leads, applications, offers, acceptances, and alumni touchpoints. The manager is expected to read that data and act on it. If you've used Salesforce, HubSpot, or Microsoft Dynamics, name it. If you've built a marketing automation workflow, show the trigger, the audience, and the result. The panel wants to see that you can explain a conversion rate without a slide deck.
Alumni work is not a soft skill. It's a revenue and reputation function. If you can point to a time when an alumni contact became a mentor, a donor, an employer partner, or a repeat event sponsor, put that story at the top of your application.
How to read this ad before you apply
Don't just fire off a CV. Open the position description and note every selection criterion. Then sort your experience into two columns: recruitment and alumni. The interview panel will test whether you can move between those columns without dropping either one.
Look for the contact officer's details in the ad. A short phone call before you apply can tell you whether the role favours one side, what the team structure is, and what problem they want solved in the first six months. That information changes how you write your cover letter.
If the ad asks for a statement against selection criteria, give specific examples. One good alumni story and one good recruitment story are worth more than four paragraphs of adjectives about yourself. Ask what the first 90 days look like, and write your application around that answer.
Your move this week
Open the job ad. Map your last three projects to the two halves of the role. Write down one recruitment story and one alumni story. Then note where the two sides touched in a third project. That's your cover letter.

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