Rate My Professor Anne-Laure Fayard

Anne-Laure Fayard is the Chaired Professor in Social Innovation and ERA Chair holder at the NOVA School of Business and Economics, Universidade Nova de Lisboa. In this role, she founded and coordinates the DESIS (Design for Social Innovation and Sustainability) Lab at NOVA SBE. She serves as Visiting Research Faculty at New York University Tandon School of Engineering and Visiting Senior Fellow in the Department of Management at the London School of Economics. Prior to joining NOVA SBE in 2021, Fayard was faculty at New York University for 15 years, where she created and led the Design Lab at the NYU MakerSpace and advised Design for America at NYU. Earlier in her career, she held faculty positions at INSEAD in Singapore and France, and visiting appointments at the Center for Sociology of Innovation at Ecole des Mines in Paris, and at Imperial College Business School and the London School of Economics in London.

Fayard holds a Ph.D. in Cognitive Science from the Ecole des Hautes Etudes en Sciences Sociales (1998), an M.Phil. in Cognitive Science from CREA at Ecole Polytechnique (1993), an M.Phil. in History and Philosophy of Science from the University of Paris I-Sorbonne (1992), and a B.A. in Philosophy from the University of Paris I-Sorbonne (1991). As an ethnographer of work, her research focuses on collaboration in the contexts of open innovation and cross-sector partnerships for social innovation, the future of work—including the unintended consequences of technologies like AI and digital crowdsourcing on remote and hybrid work—and human-centered design, which she researches, teaches, and practices. Her scholarship has appeared in premier outlets including Organization Science, Administrative Science Quarterly, Harvard Business Review, and Information Systems Research. Notable publications include "Making time for social innovation: How to interweave clock time and event time in open social innovation to nurture idea generation and social impact" (Organization Science, 2024), "Nurturing innovation" (Harvard Business Review, 2024, with co-authors), "“Collaborating” with AI: Taking a system view to explore the future of work" (Organization Science, 2023, with Callen Anthony and Beth A. Bechky), "Designing the hybrid office" (Harvard Business Review, 2021, with John Weeks and Mahwesh Khan), "Notes on the meaning of work: Labor, work, and action in the 21st Century" (Journal of Management Inquiry, 2021), and "How nascent occupations construct a mandate: The case of service designers’ ethos" (Administrative Science Quarterly, 2017, with Ileana Stigliani and Beth A. Bechky). She co-authored the book The Power of Writing in Organizations: From Letters to Online Interactions (2012, with Anca Metiu) and co-edited The Routledge Companion to Anthropology and Business (2020, with Raza Mir). Fayard's research and social innovation projects have garnered attention in prominent media outlets such as The New York Times, Financial Times, The Economist, The Guardian, and Le Monde.