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Encourages creativity and critical thinking.
Frada Burstein is an Adjunct Professor in the Department of Human Centred Computing, Faculty of Information Technology at Monash University, a role she assumed in January 2021 after nearly three decades with the institution since 1992. In her prior capacities as lecturer and Chief Examiner for Faculty of Information Technology units until December 2020, she initiated and directed the Knowledge Management Research Program and Laboratory at the Caulfield School of Information Technology. Burstein's educational background includes a Masters of Science with Honors in Applied Mathematics and a Graduate Diploma in Graphic Arts, both awarded by Tbilisi State University, Georgia, USSR, in 1978. She earned her PhD from the Institute of Cybernetics, Georgian Academy of Sciences, and a Doctor of Philosophy in Technical Cybernetics and Information Theory in 1984 from the RAS Center for Theoretical Problems of Physicochemical Pharmacology.
Her research specializations encompass decision support systems, knowledge management, health informatics, context awareness, and information systems aimed at enhancing decision-making and user interaction across devices. Burstein has secured over AUD 3 million in competitive grants since 1995, leading projects such as ARC Discovery initiatives on Smart Information Portals for healthcare and Linkage projects developing ontologies for medical emergency management. With 263 research outputs—including 129 conference papers, 59 journal articles, and 29 book chapters—her work has garnered over 5,271 citations. Key publications include 'A case-based fuzzy multicriteria decision support model for tropical cyclone forecasting' (2005), 'Supporting post-Fordist work practices: a knowledge management framework for supporting knowledge work' (2003), 'An Experiment on Nudging Clinicians’ Diagnostic Test-Ordering Decision-Making' (2024), and 'Development of a patient decision aid in relation to imaging for rotator cuff tendinopathy' (2025). She has supervised 28 PhD and 13 Masters by Research students to completion. Burstein's contributions earned her the ACPHIS Lifetime Membership (2024), AIS Distinguished Member (2019), IFIP Outstanding Service Award (2020), iAward ICT Victorian Educator of the Year (2013), and Monash Postgraduate Association Supervisor of the Year Award (2003). She has undertaken 15 editorial roles and served on committees including Vice Chair of IFIP Working Group 8.3 on Decision Support Systems.
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