No ratings yet
Taught by or worked with Luciana? Your rating helps other students choose.
Luciana Blaha is an Assistant Professor in the Edinburgh Business School at Heriot-Watt University, where she leads the Intelligent Automation Systems Lab. Her research investigates intelligent automation systems, including artificial intelligence, robotic process automation and chatbots, and their impact on organisational behaviour, drawing on science and technology studies, business management and computing science. She explores emerging behaviours and stakeholder understandings of technology within and outside organisations, with current projects addressing public sector AI adoption and procurement, robotics adoption and strategy, digitalisation maturity, and digital twin human behaviour modelling. Blaha has delivered guest lectures, seminars and conference presentations in the UK, Dubai, Taiwan, the US and Australia on topics including intelligent automation, management, AI and qualitative research methods.
She holds a BA (Hons) in Business Leadership and Human Resource Management with Placement Year from the University of Worcester (2014), an MLitt in Art and Business from the University of Aberdeen (2015), and a PhD in Business Management and Intelligent Automation from the University of Aberdeen (2021). Prior to academia, Blaha accumulated over ten years of industry experience in the public, private and third sectors, focusing on HR training and development, customer service and marketing. She is an Associate Fellow of the Higher Education Academy (2020), a member of the Chartered Management Institute, and serves on the editorial board of Scottish University Press and the Scottish AI Playbook. Blaha received the British Federation of Women Graduates Grant (2020), the Elphinstone Scholarship (2018) and the School of Social Sciences Early Career Researcher of the Year Award (2023). She holds roles including MSc Engineering Management Programme Design Director, AI Futures Group Member, and course leader for several technology and business modules, and contributes to initiatives such as the TransiT Digital Twinning hub.
Heriot-Watt University's comprehensive study on AI readiness in UK local councils highlights Scotland's lead, key challenges, and pathways to innovation for efficient public services.
Heriot-Watt's major study on AI readiness in 208 UK local councils shows Scotland ahead, with key insights on data maturity, adoption challenges, and paths forward for public services.
Photo by FlyD on Unsplash
Photo by Wesley Tingey on Unsplash
Photo by BoliviaInteligente on Unsplash
Photo by Paulo Cristovam on Unsplash
Photo by Oswald Elsaboath on Unsplash
Photo by david Griffiths on Unsplash
Photo by explorenation # on Unsplash
