Rate My Professor Ruonan Sun

Dr. Ruonan Sun is a Senior Lecturer in the Department of Human Centred Computing at Monash University's Faculty of Information Technology. He holds a PhD in Business Information Systems and a Master's degree from the Australian National University (ANU), along with a Bachelor's degree in Information Technology from the University of Canberra. During his doctoral studies at ANU, he served as an Associate Lecturer. From November 2020 to December 2023, he was a faculty member at Lancaster University Management School. He joined Monash University in 2025 in his current position. Sun's research interests encompass platform service and governance, information diffusion on digital channels, and the application of information technology in rural economics. His work contributes to UN Sustainable Development Goals 1 (No Poverty) and 2 (Zero Hunger). He currently serves as Primary Chief Investigator for the project PAIRSUL3.3: Building ProKlim Plus Readiness: Assessing Adaptive Social Protection for Coastal Communities in Central and Southeast Sulawesi (October 2025–October 2027).

Sun has received notable awards, including the Information and Organization Best Paper Award (2024) for the paper 'Contextually balanced engagement: Navigating paradoxes of localisation and cultural embedding in rural health information systems implementation' co-authored with Qureshi, I.; Shukla, D. M.; Bhatt, B.; Hota, P. K., published in Information Systems Journal (2024, volume 34, issue 6). He also earned the Journal of Strategic Information Systems Best Paper Award (2025) for a 2024 paper co-authored with Parthiban, R.; Qureshi, I.; Bandyopadhyay, S. Key publications include 'Chatbot for SMEs in the customer service sector: An overview of the literature' (Chan, V.; Sun, R., Australasian Conference on Information Systems Proceedings, 2024), 'Digital tension catalysis & power reconfiguration: Breaches of responsibility in the Horizon scandal' (Qiu, S.; Sun, R.; Gregor, S. D., 2025), and 'Digital tension catalysis and digital power reconfiguration: Exploring breaches of digital responsibility through the British Post Office Horizon scandal' (Sun, R.; Qiu, S.; Gregor, S., Thirty-Third European Conference on Information Systems, 2025). Additionally, 'Entrepreneurial experience and crowdfunding innovativeness: A perspective of regulatory focus theory' (Fan, Q.; Sun, X.; Sun, R.; Guo, F., 2025). He is Associate Editor for Information and Management (2024–present) and Editorial Board Member for Journal of Strategic Information Systems (2022–present). Dr. Sun accepts PhD students in his research areas.