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Ratings & reviews

5.08/5/2026

nice lady, very descriptive in her teaching

5.04/23/2026

Encourages students to think independently.

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About Sam

Sam Campbell is a Client Services Administrator in the Sciences Division at the University of Otago, where she plays a pivotal role in supporting first-year students. She primarily manages the HSFY paper CELS191 Cell and Molecular Biology, assisting over 1800 students each year, many experiencing their first semester at university. Additionally, over the past three to four years, she has supported CHEM191. As the primary point of contact for students, Campbell provides essential guidance, answers queries drawing on extensive institutional knowledge that extends beyond her direct responsibilities, and ensures every student feels welcome and supported. She proactively identifies and resolves issues, streamlines processes and procedures for improved efficiency, and maintains detailed operational resources, including her signature 'rainbow spreadsheets' that are central to daily operations. Her collaborative approach involves working closely with teaching teams to address material needs and student requirements.