Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.

SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. Alternate work schedules are available with a supervisor's approval.

Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.

Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings.

Major Responsibilities

Academic Advising

• Proactively advise a caseload of pre-major (undecided) students (or students from other academic departments as needed) using a developmental and student-centered advising approach to support academic exploration, major selection, and degree progress.
• Utilize student information systems, degree audit tools, and advising technologies to track student progress, identify at-risk students, and implement timely interventions.
• Provide open advising coverage and serve as a resource to all students in understanding college policies and processes and academic requirements and progress, that impact retention and degree completion.
• Assist in reviewing incoming credit and registering new students for first semester courses.
• Support office functions and collaborate with colleagues on initiatives related to faculty advising, transfer credit, orientation, and first-year experience.
• Maintain accurate advising records and communicate proactively with students to support informed decision-making.
• Support diverse student populations by connecting students with appropriate campus resources.

Success Coaching

• Utilize a proactive case management approach to support students, individually and in groups, who are academically vulnerable or not meeting established academic milestones.
• Provide targeted success coaching for identified student populations.
• Use early alert software and College Student Inventory (CSI) data to monitor student progress, initiate targeted outreach, coordinate referrals, and document strategies for success.
• Collaborate with faculty and campus partners to connect students with appropriate academic and support services.
• Maintain detailed and accurate case notes in compliance with FERPA and institutional guidelines.

Programmatic Focus (First-generation student support and registration compliance tracking)

First-Generation Student Support

• Develop and implement programming and resources to support first-generation students and their families throughout the college experience.
• Coordinate online resources and workshops to support the academic and transitional needs of first-generation students.
• Assist in coordinating first-generation advisory group.
• Advocate for the perspectives of first-generation students in institutional policy and practice decisions.

Registration Compliance Tracking

• Participate in Registration Compliance Tracking review and assist in resolving curricular and registration issues impacting undergraduate students.
• Serve as a liaison with Financial Aid in developing proactive communication regarding degree progress, course planning, and the impact on financial aid eligibility.

Required Qualifications

• Bachelor's degree
• Experience with academic advising, student success initiatives, or a related role.

Preferred Qualifications

• Master's degree in higher education, counseling, or related field
• One-year professional full-time experience in higher education, preferably in academic advising, student success, or other student support area.
• Evidence of communication, public speaking, and organizational skills.
• Demonstrated use of technology and software packages such as Banner, Degree Works, Microsoft office (specifically Excel and Access), and/or Starfish (early alert system).

Knowledge, Skills & Abilities

• Skill in communicating complex information clearly and accurately.
• Ability to use a case-management approach to monitor progress, identify challenges or risk factors, and implement timely outreach and support strategies.
• Effective interpersonal and relationship-building skills, with the ability to engage students individually and in groups.
• Ability to learn and effectively use technology and systems to document activity, track progress and support coordination.
• Strong organizational and time management skills, with the ability to manage multiple responsibilities, programs, and deadlines in a fast-paced environment.
• Ability to exercise sound judgment, discretion, and confidentiality, and to work collaboratively within a team while advocating student needs within institutional policies.
• Ability to work effectively across differences and foster inclusive engagement.
• Ability and willingness to work occasional evening and weekend hours.

About the University

A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine's "Best Colleges for Your Money List," fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.

EEO Statement

The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.

Posting Number: S26015

Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.

SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. Alternate work schedules are available with a supervisor's approval.

Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.

Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings.

Major Responsibilities

Academic Advising

• Proactively advise a caseload of pre-major (undecided) students (or students from other academic departments as needed) using a developmental and student-centered advising approach to support academic exploration, major selection, and degree progress.
• Utilize student information systems, degree audit tools, and advising technologies to track student progress, identify at-risk students, and implement timely interventions.
• Provide open advising coverage and serve as a resource to all students in understanding college policies and processes and academic requirements and progress, that impact retention and degree completion.
• Assist in reviewing incoming credit and registering new students for first semester courses.
• Support office functions and collaborate with colleagues on initiatives related to faculty advising, transfer credit, orientation, and first-year experience.
• Maintain accurate advising records and communicate proactively with students to support informed decision-making.
• Support diverse student populations by connecting students with appropriate campus resources.

Success Coaching

• Utilize a proactive case management approach to support students, individually and in groups, who are academically vulnerable or not meeting established academic milestones.
• Provide targeted success coaching for identified student populations.
• Use early alert software and College Student Inventory (CSI) data to monitor student progress, initiate targeted outreach, coordinate referrals, and document strategies for success.
• Collaborate with faculty and campus partners to connect students with appropriate academic and support services.
• Maintain detailed and accurate case notes in compliance with FERPA and institutional guidelines.

Programmatic Focus (First-generation student support and registration compliance tracking)

First-Generation Student Support

• Develop and implement programming and resources to support first-generation students and their families throughout the college experience.
• Coordinate online resources and workshops to support the academic and transitional needs of first-generation students.
• Assist in coordinating first-generation advisory group.
• Advocate for the perspectives of first-generation students in institutional policy and practice decisions.

Registration Compliance Tracking

• Participate in Registration Compliance Tracking review and assist in resolving curricular and registration issues impacting undergraduate students.
• Serve as a liaison with Financial Aid in developing proactive communication regarding degree progress, course planning, and the impact on financial aid eligibility.

Required Qualifications

• Bachelor's degree
• Experience with academic advising, student success initiatives, or a related role.

Preferred Qualifications

• Master's degree in higher education, counseling, or related field
• One-year professional full-time experience in higher education, preferably in academic advising, student success, or other student support area.
• Evidence of communication, public speaking, and organizational skills.
• Demonstrated use of technology and software packages such as Banner, Degree Works, Microsoft office (specifically Excel and Access), and/or Starfish (early alert system).

Knowledge, Skills & Abilities

• Skill in communicating complex information clearly and accurately.
• Ability to use a case-management approach to monitor progress, identify challenges or risk factors, and implement timely outreach and support strategies.
• Effective interpersonal and relationship-building skills, with the ability to engage students individually and in groups.
• Ability to learn and effectively use technology and systems to document activity, track progress and support coordination.
• Strong organizational and time management skills, with the ability to manage multiple responsibilities, programs, and deadlines in a fast-paced environment.
• Ability to exercise sound judgment, discretion, and confidentiality, and to work collaboratively within a team while advocating student needs within institutional policies.
• Ability to work effectively across differences and foster inclusive engagement.
• Ability and willingness to work occasional evening and weekend hours.

About the University

A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine's "Best Colleges for Your Money List," fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.

EEO Statement

The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.

Posting Number: S26015