Academic Program Support Specialist

Essential Duties and Responsibilities:

This position provides journey level programmatic support to undergraduate and graduate programs in enrollment management support (including processing of pre-majors to majors, responding to information requests, graduate program info sessions and building relationships with regional schools as pipelines to our programs); strategic marketing initiatives (graduate program recruitment campaigns, expanding potential internship opportunities; regional / State recruitment initiative support (planning & organization: registration, swag, banners, set-up, QR codes) and maintainence of an up-to-date website, working with CHHS UComm representative, to ensure that information regarding programs, units and the College provide accurate information for recruitment and retention of students, using WordPress

Possession of journey-level skills to independently coordinate programmatic activities and functions is necessary. The ability to perform day-to-day functions of a program, plan and organize activities, and communicate and interpret program policy and procedures to support recruitment and retention efforts. Provide high-level customer service to internal and external constituents, and maintain accurate and detailed accounts and records. Work with programs to plan and coordinate program activities, manage events, and problem-solve website, recruitment, and enrollment management processes and procedural issues. May supervise other student workers.

Minimum Experience / Education:

Required Minimum Qualifications:
Bachelor's degree, or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Preferred Education Skills and Experience:

• Excellent written and verbal communication skills
• Experience in higher education
• Experience in enrollment management support
• Experience in recruitment & retention
• Experience with website updates