About the Position

The College of Agriculture and Natural Resources (CANR) at the University of Delaware seeks a detail-oriented, customer-focused Academic Support Coordinator to join the Undergraduate Student Services Office on a part-time basis. This position plays a vital role in supporting CANR’s mission to feed the world and protect the planet by ensuring exceptional service to current and prospective students, faculty, and staff. Reporting to the Senior Assistant Dean, the Academic Support Coordinator…

provides comprehensive administrative, fiscal, and event coordination support for a dynamic office that serves over 1000 undergraduates across 14 majors.

Major Responsibilities

Professionally, effectively, and efficiently, serves as the first point of contact, both in person and on the phone, for CANR’s Undergraduate Student Services Office.
Performs routine and non-routine administrative and records processing duties ensuring confidentiality with all matters.
Interprets and communicates UD academic policies and procedures to faculty, current students and staff regarding UDSIS, grading and registration questions, student policies and procedures, student crisis issues, referrals, scholarships, transfer credits, admission, readmission, etc.
Represents the Undergraduate Student Services Office and the college by arranging very extensive recruitment visits for prospective students and their families including the scheduling of faculty as well as facility and farm tours with student Ag Ambassadors.
Welcomes and engages with prospective families during campus visits.
Assists with responding to inquiries from prospective students.
Retrieves and reports data from UD’s Slate admissions system to assist CANR staff during recruitment cycle.
Provides administrative support related to the Ag Ambassador Program.
Assists with coordination of various special events in CANR including but not limited to CANR Convocation, CANR New Student Orientation, Blue and Golden Saturdays, and Admitted Student Days.
Places merchandise orders with UD’s approved vendors for Ag Ambassador apparel and other UD/CANR swag used during the recruitment cycle.
Provides administrative support with the Undergraduate Student Services budget.
Responds to select emails sent to anr-academics@udel.edu email account.
Connects students with appropriate staff and makes referrals to appropriate campus resources.
Assists with special projects, data collection, reports, and correspondence.
Organizes numerous mass emails and direct mailings to students including mail merges.
Serves as administrative support liaison with CANR departments and UD students support units.
Manages archiving and student records retention, files, and documentation.
Orders supplies and equipment for office and staff.
Maintains office informational displays and showcases.
Works within the confines of an office budget and makes recommendations to monitor and limit expenses.
Complies with university policies, procedures, and best practices regarding protecting data and following UD data governance rules.
Performs other job-related duties as assigned.

Qualifications

High school diploma or GED, Associates degree preferred, and three years of experience, or equivalent combination of education and experience.
Must have great initiative, be highly motivated, organized, and detail oriented.
Ability to handle multiple tasks with little supervision in a very high-paced environment.
Proficient computing skills in spreadsheet and word processing software including Microsoft Outlook, Word, Excel, Google docs, sheets, forms and more.
Friendly demeanor and ability to communicate effectively, both written and oral, and interact well with people of all ages and diverse backgrounds.
Ability to work with highly confidential academic and personal student issues and documents.
Knowledge of university structure, its departments, academic policies, and procedures preferred.
Experience with Peoplesoft/UDSIS, Slate, and student success software systems preferred.
Familiarity and working knowledge of Concur for budget reconciliations and Cognos for student reporting and class scheduling preferred.
Excellent communication and interpersonal skills.
Experience assisting with event planning including large scale events.
Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.

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Academic Support Coordinator

University of Delaware

Newark, DE 19716, USA

About the Position

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University of Delaware

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Academic Support Coordinator

University of Delaware

Newark, DE 19716, USA

About the Position

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Related Jobs - August 12, 2026

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Academic Support Coordinator

University of Delaware

Newark, DE 19716, USA

About the Position

This is a Preview Listing…

Related Jobs - August 12, 2026

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