PRIMARY DETAIL

Join the team at Macquarie University Sport and Aquatic Centre in this varied administration role. Based in our vibrant gym in North Ryde, you’ll play a key role in supporting our operations and helping deliver an exceptional experience for our members and visitors every day.

• Appointment Type: Full time (38 hours), permanent position
• Location: Wallumattagal Campus, North Ryde, Dharug land

THE ROLE

Our administrative team is a key function within our centre. As our Administration Officer you would be:

• Responding to member queries and complaints including but not limited to memberships, billing matters, government vouchers and health fund receipts.
• Processing a variety of financial transactions ensuring currency, compliance and accuracy.
• Processing and reporting membership data, venue utilisation and visitation statistics.
• Contributing to administrative process improvements and projects.
• Administering inventory and supplies, including uniforms and stationery.
• Providing confidential support to the MUSAC team as required.

ABOUT YOU

To be successful in this role, you need:

• Previous experience in an administration or customer service role,
• Excellent written and verbal communication skills,
• Demonstrated proficiency in Microsoft Office applications including Excel, Word, Outlook and PowerPoint,
• Strong data analysis and reporting skills, with the ability to interpret large datasets to support business decisions,
• Excellent organisational and time management skills,
• Proven attention to detail, and
• Working knowledge of Envibe CRM is highly regarded.

*** This role requires a criminal history check, a First Aid and CPR certificate. ***