Administrative Systems Analyst II (2 Positions)
Job Summary
The Chabot-Las Positas Community College District is seeking an Administrative Systems Analyst II for the District with a current work site location at Las Positas College in Livermore, CA.
Under direction, provide technical administration, supervision, and support of major administrative computing systems operated by the District; and enhance the utilization of various systems and computer applications.
DISTINGUISHING CHARACTERISTICS
Positions in this series may be assigned a variety of duties from among those listed in the Representative Duties section or a combination of those and other related work functions. Duties include both support functions and primary lead responsibilities. The class titles within the series are not interchangeable; each class title requires a particular level of responsibility, independent initiative, and qualifying experience.
Administrative Systems Analyst I
The Administrative Systems Analyst I is assigned substantial responsibility for systems analysis, oversight, and technical administration. Positions in this classification require knowledge of the Districts major administrative applications and operating systems, business practices, computer operations practices, and related data communications systems. The Administrative Systems Analyst I may be assigned significant responsibility for administering major administrative systems and commercial applications. This position also may include lead responsibility for well-defined technical projects of limited scope. The Administrative Systems Analyst I is expected to resolve most technical problems on his/her own initiative, while major problems are solved after consultation with a Senior Programmer Analyst or management staff.
Administrative Systems Analyst II
The Administrative Systems Analyst II is assigned the highest levels of responsibility for systems analysis, oversight, and technical administration and performs these tasks autonomously. This position requires extensive and comprehensive knowledge of the Districts major administrative applications and operating systems, business practices, computer operations practices, and related data communications systems. The Administrative Systems Analyst II is assigned primary lead responsibility for administering major administrative systems and commercial applications, performing these responsibilities with limited coordination. This position also may include lead responsibility for major technical projects of broad scope. The Administrative Systems Analyst II is expected to resolve nearly all technical problems on his/her own initiative, though consultation with a Senior Programmer Analyst or management staff is appropriate for exceptional problems.
Representative Duties
- Provide technical administration of major commercial applications and administrative systems, including system planning, implementation analysis, testing, debugging, and enhancement planning.
- Perform complex systems analysis tasks required to administer and maintain commercial applications systems acquired by the District, including problem definition, analysis, and solution planning.
- Develop specifications for reports, extensions, and interfaces to enhance commercial applications systems acquired by the District.
- Test, correct, and verify administrative system performance and accuracy; correct inaccuracies or design methods to permit users to make corrections; recommend operational procedures or system configurations to ensure system accuracy.
- Analyze and troubleshoot administrative system problems and malfunctions related to the Districts administrative systems; resolve functional problems or assist vendors representatives in the resolution of these problems.
- Perform technical research concerning functional capacities of commercial applications and administrative systems; make recommendations concerning system configuration, optimum use, and District business processes.
- Provide technical support of administrative systems for users; coordinate system set up, configuration, periodic processes, and technical user tasks.
- Write documentation, including system, operations, and user-level documents; assist users in the development of departmental procedures, process instructions, and instructional documents.
- Analyze and compare administrative system capabilities when software upgrades occur to train end users.
- Provide field liaison service to administrative system users, including periodic visits to users offices, appraisal of users needs, problem analysis and referral, troubleshooting, technical assistance, and informal training.
- Conduct orientations, training sessions, and workshops on operation of the Districts administrative systems and related business procedures.
- Learn and use new technologies required to remain current in the field.
- Perform related duties as required.
Minimum Education and Experience
Administrative Systems Analyst II
Education/Training: A Bachelors degree from an accredited college or university with major course work in computer science or a related field.
Experience: Two years of experience comparable to that of an Administrative Systems Analyst I with Chabot-Las Positas Community College District.
Minimum Qualifications
Knowledge of: College administrative applications, business practices, information services, systems analysis, and computer operations. Problem definition and systems analysis, design and evaluation. Relational database systems and concepts, the SQL query language and report writers, and transaction processing concepts and methods. Principles and methods of client-server systems and web based technologies. Modern computer operating systems and related utilities, including Unix/Linux, Windows Server, and other modern operating systems and environments. Basic principles and methods of data communications, modern computer systems and related peripheral equipment. Software and process documentation techniques.
Ability to: Analyze technical data and business situations using logical reasoning and problem definition. Problem solve and develop effective plans and system designs. Read, understand, and create technical documentation, systems, and programs. Provide technical coordination for projects. Detect and troubleshoot problems with administrative systems, operational processes, and computer equipment. Use operating system utilities and commands to control computer processes and monitor system performance and status. Adapt to changing technologies and learn functionality of new equipment and systems. Work independently in the absence of supervision. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.
Desirable Qualifications
Knowledge of Ellucian Banner or other Higher Education administrative systems.
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