Administrator

Administrator

University of Hertfordshire - Office of the Vice-Chancellor/ Centre for Education and Student Success/ Widening Access and Student Success Team (WASS)

Location: Hatfield

Salary: £28,778 to £32,080 pa pro rata by annual increments on achieving designated skills and experience. UH5

Hours: Part Time

Contract Type: Permanent

Placed On: 21st April 2026

Closes: 4th May 2026

Job Ref: REQ000690

FTE: 0.8 (working 29.6 hours a week)

Salary: UH5 £28,778 pa to £32,080 pa pro rata by annual increments on achieving designated skills and experience

Annual Leave: 25 days pro rata plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: College Lane Campus, Hatfield

Main duties and responsibilities

Providing administrative support to the team and acquiring a good working knowledge of the administrative processes required for the department. You will support event organisation including booking rooms, catering and transport when applicable. You will support data collation, cleansing and validation activities, prepare relevant documentation for meetings and take minutes where required, provide a high standard of customer service to internal and external stakeholders across multiple contact methods, assisting other members of the WASS administrative team when required. You will also coordinate the end-to-end administration of the WASS Ambassador Scheme, including recruitment, scheduling shifts, monitoring worked hours, responding to queries and maintaining accurate records.

Skills and experience required

You will have experience of providing administrative support. You will also have good communication and IT skills, including experience of the MS Office packages. You will have a positive can-do attitude to problem solving, be flexible and adaptable to team and workload requirements, and have a willingness to acquire new knowledge and develop new skills. Experience working in a higher education administration and/or a large complex organisation would be desirable.

Qualifications required

You will hold a minimum of A-levels or equivalent, or proven experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self-service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries: Laide Bissessar, Associate Director of Widening Access and Student Success: l.bissessar@herts.ac.uk

DISCLOSURE AND BARRING SERVICE

Our commitment to the University’s Safeguarding Policy requires that the recruitment of staff in this area, will require the minimum of a Basic DBS Check. In the course of our work and University-led activities, there may be external contractual obligations where a further Enhanced Check is required. DBS checks may require renewal in line with policy.

Closing Date: 04 May 2026

Interview Date: TBC