Admissions & Registration Specialist - Enrollment Services (Johns Hopkins Center for Talented Youth)

Job Details

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

Founded in 1979, the Johns Hopkins Center for Talented Youth (CTY) is a center for innovation dedicated to advancing the field of gifted education through research on testing, programs, and other supports for advanced learners. ... Reporting to the Associate Director, Enrollment Services, we are seeking an Admissions & Registration Specialist - Enrollment Services (ARS) who will play a vital role as families and students navigate through the eligibility, admission and registration segments of the enrollment.

Specific Duties and Responsibilities

Application Mgmt. & Admissions/Eligibility

• Reviews student prerequisite information and test scores and enters approved scores into student information system.
• Proactively resolves customer issues including access to the CTY family portal and registering for courses.
• Communicates with families to determine eligibility for CTY programs and manages requests for exceptions.
• Coordinates admission functions for new and returning students including eligibility for course registration.

Records Management & Student Services

• Maintains student records in the student information system.
• Updates student and family records including merging duplicates, grade corrections and demographic information.
• Prepares requests for student academic records, including Talent Search certificates, program completion certificates, student course evaluations, and official academic records.

Registration & Course Mgmt.

• Coordinates all registration functions such as new and returning student registration, transfers, drops, enrollment certifications, cancellations for non-payment, reinstatements and third-party group registrations.
• Data entry of CTY course offerings, site information, tuition and fees.
• Works with enrollment management, HR and academic teams to add course sections, increase class quotas or cancel courses.

Miscellaneous

• Resolves all incidents and requests within defined SLA.
• Provides substantive reports, quality control and data analysis.
• Serves as a primary tester SIS enhancement.
• Assists with the training of new employees as needed.
• Keeps abreast and follows all applicable state, federal and international guidelines applicable to the privacy and data security of student academic records.

Other duties as assigned.