Analyst, Travel and Expense

The Office of the Controller for University of Maryland, Baltimore (UMB) has an exciting opportunity for a Travel and Expense Analyst.

The Office of the Controller (OOTC) provides quality service and informed leadership to the campus in areas requiring our financial expertise. The selected candidate will perform duties that support the vision and mission of the department.

The ideal candidate will personally connect with the Administration and Finance Guiding Principles which closely mirror UMB's core values: Respect and Integrity, Well-Being and Sustainability, Equity and Justice, and Innovation and Discovery

BENEFITS (Exempt Regular):

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

PRIMARY DUTIES

• Provides support in processing and reviewing travel and business expense transactions in accordance with University, State, and USM policies. Focuses on the accurate and timely processing of reimbursements, customer service support, and routine troubleshooting related to travel documentation and systems. This role provides front-line customer service, supports training initiatives, and contributes to the accuracy and efficiency of the University's travel and expense program.
• Assists with the review and processing of travel and business expense reimbursement requests submitted through the Concur Travel system and Quantum Financials.
• Verifies completeness and accuracy of submitted documentation to ensure transactions comply with applicable policies and procedures.
• Communicates with departments to obtain missing or clarifying information for pending transactions.
• Assists with updates to internal process guides, FAQs, and checklists as directed.
• Responds to basic questions from campus personnel related to travel policy, procedures, and submission requirements.
• Participates in team meetings to help identify common issues or process improvements.
• Performs other related duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

Education: Bachelor's degree in accounting, finance, business administration, or business-related field.

Experience: One (1) year experience in accounting, financial services, or administrative support, preferably in a university or government setting. Experience with travel or reimbursement processing is preferred.

Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

HIRING RANGE: $51,500 - $57,000,commensurate with education and experience.