Advertised Job Summary

The Advanced Practice Provider(APP) plays a pivotal role in coordinating the continuum of care and managing the overall patient experience within the USC Brain Health Network (UBHN), ensuring good communication, efficient and patient-centered operations, and effective service delivery for every patient. They are responsible for coordinating and navigating the care for all patients referred to the UBHN for services between the primary care provider and referrals to ancillary services and specialties. To demonstrate commitment to conducting business lawfully and ethically by consistently adhering to compliance policies, procedures and regulations.

Job Duties

• Serves as the primary point of contact for all primary care patient referrals within the UBHN, taking calls from providers/offices and connecting with patients. (30%)
• Works with referred patients to ensure that all clinical services are received timely and appropriately, and results are communicated within the UBHN following established protocols. (30%)
• Follows up with patients to provide appointment reminders and to ensure patient comprehension and compliance. (20%)
• Works collaboratively with assigned physician(s) to regularly discuss care and management of assigned patients. (15%)
• Accept and perform other related duties as assigned. (5%)