Assistant Director of Administrative Services – Transportation & Parking
Job Summary
The Assistant Director of Administrative Services - Transportation & Parking is a part of our Transportation Services Department within the Division of Facilities Planning and Management (FP&M). We serve a variety of customers with a diverse range of parking and transportation needs. Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community.
This role is responsible for optimizing the use of campus parking and transportation resources while supporting a diverse customer base that includes faculty, staff, students, patients, and visitors. This role provides leadership for core administrative and customer-facing functions that support a customer-focused, data-driven, and fiscally responsible parking and transportation system.
Primary duties include:
- Providing strategic and operational recommendations, informed by revenue modeling, occupancy analysis, and optimization of limited parking resources
- Developing and advancing policy recommendations that guide campus parking and transportation systems
- Serving as a primary liaison with key campus and community partners, including UW Athletics, the Chancellor’s Office, and the Wisconsin Foundation and Alumni Association
- Collaborating across campus to balance competing stakeholder priorities and support coordinated, effective parking operations
- Directing the permit allocation process that determines parking availability for permit holders, visitors, and event attendees
- Leading the daily functions of the Business & Finance, Customer Service, Special Events & Appeals, and Permit sub-departments with responsibility for service delivery, process improvement, and operational consistency across these functions
- Direct supervisory responsibility for 3 managers with teams including 25 full-time staff and up to 40 temporary and student employees
This position serves as a peer to the Assistant Director of Parking Operations and the Assistant Director of Parking Technology within Transportation Services.
Ongoing/Renewable
Full-Time: 100% FTE
Hours generally scheduled onsite Monday through Friday, 8:00AM to 4:30PM. This position includes on‑call responsibilities with occasional nights, weekends and holidays.
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