Fairfield University is a co-educational, comprehensive Jesuit university with a 200-acre campus located along the scenic shoreline community of Fairfield, CT. The University is comprised of approximately 3,500 undergraduate and 1,200 graduate students pursuing degrees within 5 schools: The College of Arts and Sciences, The Charles F. Dolan School of Business, The School of Engineering, The Marion Peckham Egan School of Nursing and Health Studies, and School of Education and Human Development. As an expression of our Jesuit, Catholic mission and identity, Fairfield embraces a liberal humanistic approach to education, encouraging critical thinking, cultivating free and open inquiry, and fostering ethical and religious values.

Job Description:

BASIC FUNCTION: Assists in the recruitment of prospective graduate students, advises on admission processes, and provides support and guidance to prospective students from inquiry through matriculation; manages recruitment strategy in specified territory; performs specific additional responsibilities as listed.

WORK CONDITIONS: Position is located in-person on the Fairfield, CT campus. Ability to work some evenings and weekends required.

REQUIRED EDUCATION: Bachelor’s degree required. Master’s degree preferred.

REQUIRED EXPERIENCE AND SKILLS: 2-4 years of admission experience or comparable experience in higher education or sales; experience in planning and implementing a comprehensive recruitment plan. Exceptional verbal and written communication skills are essential, as well as strong interpersonal skills, detail orientation, and the ability to multitask. Preference will be given to candidates with higher education office experience, particularly as it pertains admissions/ enrollment management.

ESSENTIAL FUNCTIONS:

Assists in the recruitment of graduate students to increase enrollments. This involves:

Counseling prospective students regarding admission procedures and the initial advising on academic programs
Coordinating follow-up communication with prospects and applicants from inquiry through to admission and matriculation
Attending graduate fairs, transfer fairs and corporate events as assigned
Participating in on-campus and virtual recruitment functions including Information Sessions and Orientations

Assists in maintaining office operations, including:

Greeting the public and answering telephones in a courteous manner
Keeping up to date on graduate program details, deadlines and tuition costs to ensure that current information is provided
Processing applications for all graduate programs for both domestic and international students
Preparing admission letters and processing admissions decisions

Creates and maintains communication and marketing materials

Works in conjunction with the University’s marketing team to create content and design new promotional materials
Assists in maintaining a social media presence for the office
Writes individual emails and crafts robust communication plans aimed to convert inquiries into applicants and applicants into enrolled students

Serves as liaison between the dean’s offices, other university departments, and the office of admission by

Working with deans and program directors to develop recruitment goals and strategies to achieve them
Coordinating with the offices of financial aid, student engagement, registrar, and bursar to ensure a holistic student experience is achieved
Participating in accreditation site visits as necessary

Participates in the professional development of the Enrollment Management Unit and Graduate Admission Office. This involves:

Attending departmental staff meetings as required
Attending appropriate workshops, conferences, webinars and other professional meetings for ongoing professional development
Participating on University committees as requested and appropriate
Promoting an image of efficiency and courtesy throughout the University community and consistent with the department’s mission

This position is based at Fairfield University’s Fairfield, CT campus and is not eligible for immigration assistance.

Category: Enrollment Management - Admin

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.