Assistant Manager
Job Description
Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire and ability to achieve Department and University goals. Perform all responsibilities at a high level of professionalism and confidentiality.
- Ability to determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations.
- Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings.
- Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off-duty staff as needed.
- Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions.
- Train, instruct, and assess performance of job duties.
- Proactively respond to inquiries and needs of employees and customers.
- Ensure accurate time management for employees.
- Assign and reassign employees to meet operational needs.
- Perform and carry out annual evaluation of those whom they supervise.
- Understand and demonstrate pro-active fiscal management responsibilities.
- Responsible for operation and maintenance of operational equipment. Communicate equipment problems via established protocol.
- Ensure high quality food presentation, sanitation, and customer satisfaction.
- Ensure proper inventory levels as assigned.
- Supervise and monitor cashier functions, operation, and reports before, during, and after meal periods.
- Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll.
- Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed.
- Assist with planning and execution of special events and catered functions.
- Perform other related duties as assigned.
Full-Time Equivalent Hiring Range: $67,350 to $84,200; salary commensurate with relevant experience.
Requirements
Education: Bachelor's degree preferred, Associate's Degree required or equivalent combination of experience. Computer literacy is desirable. Serv Safe Food Safety Certification.
Experience: Three to five-years food and beverage experience in progressively responsible positions. Supervisory experience with ability to motivate. High quality standards as well as exceptional knowledge of food service procedures and practices.
Skills: Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment. Must have outstanding communication, human relations, and interpersonal skills and be able to coordinate and gain the cooperation of a large and diverse staff. Bilingual English/Spanish skills helpful. Ability to work a flexible schedule, including some evenings and weekends throughout the year. Self motivated, highly energetic, organized, and results-oriented professional.
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