Assistant Manager, Undergraduate Studies

Job Description

The Assistant Manager will manage and execute the end-to-end administration of the Undergraduate Programmes in the Department of Sociology and Anthropology, Faculty of Arts & Social Sciences (FASS), NUS.

Academic Operations

• Manage the end-to-end process of course management, including timetable scheduling, classroom allocation, and course registration
• Manage the end-to-end process for assessments, including exam scheduling, logistics, invigilation coordination, processing and verification of grades
• Provide administrative support for curriculum updates
• Handle Student Exchange Programme (SEP), Honours Thesis, Independent Study Course, Internship Programme and the Undergraduate Research Opportunities Programme (UROP) matters
• Oversee the nomination and selection process for Scholarships, Medals and Prizes

Communication & Stakeholder Engagement

• Serve as the primary point of contact for student enquiries and appeals
• Manage the undergraduate student database
• Liaise and coordinate with faculty for programme delivery
• Facilitate the department’s undergraduate digital presence, such as department website and social media

Others

• Support the rollout of new undergraduate initiatives
• Assist with minutes writing
• Perform any other ad-hoc duties assigned

Qualifications

• At least a bachelor’s degree from a recognized University
• At least 3 years of relevant experience in higher education, academic administration, or related fields
• Organised and meticulous with an eye for details
• Ability to engage and support diverse faculty and student groups
• Excellent interpersonal, communication and time management skills
• Familiarity with website management and social media platforms

Req ID: 32377