Summary:
Under the direction of the Catering Manager, this position provides
support for the successful execution of the catering function
within the Dining Services department. This position will follow
through with food preparation and room set ups to ensure the
timeliness of all meals and that sanitation and safety standards
are exceeded. This person will be responsible for coordinating
numerous catering functions in both the front of the house and in
the back of the house on a daily basis. To ensure exceptional
service is met for students, faculty, staff and the entire Skidmore
community, they will be required to manage and oversee hourly
employees who are responsible for events. When catering
responsibilities are not required, they will support all other
dining service operations.
This position requires flexibility in schedule as evening or
weekend work will be required. Scheduling is managed across the
Catering team. This is a salaried (exempt) position which averages
40 hours per week.
Primary Job Duties:
- Oversees the set-up, service and breakdown of catering events
both on campus and off campus by coordinating all aspects of
events, including communicating event needs and logistics with
members of the Dining Services management team.
Participates in and supervises food production, service and
sanitation for catering events, assuring food quality, presentation
and service standards meet Dining Services and customers’
expectations. Must be able to direct and relay to staff and
management customer expectations.
Supervises hourly employees and provides leadership/task
coordination to staff assigned to the event. This includes
assigning job duties for various employees at various events.
Ensures that New York State Health Codes are properly adhered to
with regard to food temperatures, cross-contamination, service and
storage of all food items.
Evaluates client needs, coordinates catering event details and
responds to client requests in a professional and timely manner, as
needed.
Assists the Catering Manager with menu development, event
billing, posting of catering sheets and filling out of work orders
for all events.
Assists with special themed dinners in the dining hall
throughout the academic year.
Assists with the development of catering staff. This will
include working with members of the Dining Services management team
to ensure all staff are meeting the departmental requirements as
identified in the Collective Bargaining Agreement and departmental
policies. Monitors staff work habits and assists them in developing
safe practices.
Promotes excellent customer service at all times by
demonstrating exemplary behavior, taking care of customer needs and
welcoming and connecting with every customer. Executes on customer
change requests in an organized and detailed manner.
Circulates event sheets to appropriate locations and updates as
needed. Communicates with the bake shop, catering chefs, receiving
staff and Dining Services Managers overseeing the catering events
as needed. This includes assisting, as needed, with processing work
orders for catering events, dining hall and retail set ups as
needed.
Support all Dining Services location. Assist other Assistant
Supervisors to help maintain overall appearance of all dining
operations. Ensuring that stations and locations are staffed and
adequately supplied and maintained during operations.
Qualifications:
Education : An Associate’s Degree in hospitality management,
culinary, hotel restaurant management, or business with experience
in food operations, OR a High School Diploma with two years’
experience in food service operations.
Experience :
- Must understand the importance of excellent customer service
and cost controls.
- College / University Food Service Management experience is
preferred.
- TIPS Certification required within first year of
employment.
- Serv-Safe/ HACCP certification required within first year of
employment.
- Anti-harassment workshop attendance is required within first
year of employment.
- Strong customer service skills, excellent communication, strong
organizational skills, creativity and excellent time management
will be required. Training of all hourly employees will be
required.
- Attention to detail, strong leadership and interpersonal
skills, flexible schedule (nights and weekends), and experience
working with Unions is preferred.
- Knowledge of food presentation and preparation, knowledge of
health, safety and alcohol codes are needed.
- Excellent verbal and written communication and strong
interpersonal skills are required.
Salary: $63,000 + generous benefits
Required documents needed to apply:
- On-line application
- Cover Letter
- Resume
- List of Three References
Employment at Skidmore College is contingent upon an acceptable
post-offer background check result.
No Visa Sponsorship is available for this position
EEO STATEMENT
Skidmore College is committed to being an inclusive campus
community and, as an Equal Opportunity Employer, does not
discriminate in its hiring or employment practices on the basis of
race, color, creed, religion, gender, age, national or ethnic
origin, physical or mental disability, military or veteran status,
marital status, sex, sexual orientation, gender identity or
expression, genetic information, predisposition or carrier status,
domestic violence victim status, familial status, dating violence,
or stalking, or any other category protected by applicable federal,
state or local laws.
CREATIVE THOUGHT MATTERS.
