The AVP will provide strategic and operational oversight for financial aid, scholarships, enrollment operations, and Rocket Solution Central, ensuring effective service delivery across a large, fully in-person organization with varying levels of staff experience. A key priority will be strengthening communication, culture, and alignment across teams, while building leadership capacity and advancing succession planning in anticipation of upcoming retirements.
Financial aid strategy at Toledo is deeply tied to institutional mission and access. The AVP will be expected to leverage financial aid as a strategic enrollment tool, optimizing scholarship utilization, improving collaboration with the University Foundation, and ensuring alignment between aid awarding practices and institutional priorities.
Success in this role will require deep regulatory expertise and strong analytical judgment, particularly in interpreting complex federal, state, and institutional policies. The AVP also serves as the University's primary liaison to federal and state agencies, ensuring compliance while maintaining a student-centered, service-oriented approach.
The ideal candidate will bring significant financial aid and enrollment management experience within a public or similarly complex institution, along with a track record of leading teams through change, improving processes, and driving strategic impact.
For fullest consideration, all materials should be received by July 31st, 2026.