Associate Director Annual Giving (Annual Giving Officer)
Department
KELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)
Department Information
The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 15,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of 137,000+ living alumni around the globe.
Job Summary
The Associate Director of Annual Giving in Kelley's Office of Development and Engagement (ODE) is responsible for planning and executing annual giving campaigns designed to increase participation, engagement and annual giving donations among alumni, parents, friends, faculty, staff, and other constituents and supporters.
General Responsibilities
- Plans and participates in solicitation efforts for outright annual fund gifts from alumni, parents, friends, faculty, staff, and other constituents and supporters of the university via direct mail, email, phone, in person, and/or social media. Fundraising outreach may be focused on programming or funds/needs within 1 school or department or may span multiple schools or departments.
- Cultivates donor relationships through regular communications and outreach events; updates, maintains, and forwards prospective and current donor files and information to other development officers as necessary.
- In coordination with manager, sets annual funds targets, contacts, and timelines by campaign. Tracks progress toward goals, reporting or presenting figures on a regular basis to manager, team, and/or department/school representatives. Progress may be monitored via an incentive plan.
- Creates and distributes compelling print and digital fundraising materials for each campaign; tracks cost, funds received, and metrics such as return on investment for solicitation and pledge to donation yield.
- Researches, compiles, and provides metrics, facts, and general operations information about IU and its schools and departments to donors. Regularly collaborates with colleagues in relevant departments and schools and conveys donor questions/concerns related to their willingness to contribute.
- Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
- May take on increasingly complex special projects, such as re-engaging lapsed donors, creating new annual fund campaigns, or developing and executing targeted events for potential donors.
- May delegate administrative tasks, such as preparing and sending digital and direct mail solicitations, to other staff.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree in related field
WORK EXPERIENCE
Required
- 2 years in fundraising, sales, a higher education foundation, or related field
SKILLS
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Highly thorough and dependable
- Demonstrates a high level of accuracy, even under pressure
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