Associate Director, Campus Dining Services

Hiring Department

Campus Dining Services

Job Description

This position is responsible for assisting the Director of Campus Dining Services in the operational leadership of assigned dining locations and support functions. The position ensures that assigned operations support the mission of the University of Missouri, align with the priorities of Campus Dining Services, and deliver safe, consistent, high-quality service in a financially responsible manner.

This position provides day-to-day operational oversight for assigned dining locations. The role is responsible for service execution, food quality, labor and financial performance, manager development, and operational consistency across diverse dining concepts.

Duties include:

• Assist in planning, organizing, coordinating, and executing operational and strategic plans for Campus Dining Services, including the development, implementation, and evaluation of departmental goals, objectives, policies, procedures, standards, assessment measures, budgets, and marketing or communication efforts.
• Assist in organizing and managing personnel functions within assigned Campus Dining Services operations; supervise and support full-time staff, management personnel, administrative/professional employees, and student employees.
• Oversee the financial performance of assigned Campus Dining Services operations by actively managing labor, cost of goods sold (COGS), and other controllable expenses.
• Maintain effective communication with dining staff, students, University partners, campus stakeholders, and vendors.
• Ensure Campus Dining Services customer service objectives are met by continuously reviewing operations, staffing models, service flow, food quality, and food safety compliance.
• Work closely with management staff across assigned Campus Dining Services operations to ensure all operational procedures, food safety and sanitation standards, and quality benchmarks are consistently executed.
• Collaborate with management and support staff to oversee computerized food production, menu management, and inventory systems.
• Ensure the effective use of management information systems related to purchasing, inventory, pricing, production, merchandising, marketing, and service delivery.
• Ensure management staff appropriately supervise students participating in academic courses, internships, or experiential learning activities.
• Participate in ongoing training and professional development activities.
• Perform other duties as assigned.

Shift: Varied days and times including weekends