Associate Director, Grateful Patient Data Strategy

Job Summary

Development Management
While this position doesn't involve direct patient interaction, the position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

The Associate Director, Grateful Patient Data Strategy, within the Office of University of Utah Advancement, leads and supports the development, management, and execution of grateful patient data, workflows, and strategy to advance fundraising efforts across University of Utah Health and the broader University. This position has both strategic and personnel management responsibilities and works to ensure that accurate, compliant, and actionable data and insights are delivered to support fundraisers and leadership. The Associate Director collaborates closely with University of Utah Health Advancement leadership and the University Advancement Prospect Research and Institutional Fundraising teams to ensure that timely, appropriate, and informative patient data is relayed consistently in a manner that effectively supports the University's strategies and goals while prioritizing compliance.

The Associate Director will work to support Advancement strategies, campaigns, and priorities by guiding prospect identification pipelines at all levels of the giving pyramid in support of fundraising efforts, aligned with patient experience and University values.

The role balances data hygiene, CRM documentation, and opt-out compliance with the delivery of strategic outputs such as screening enhancements, prospect lists, triage, and pipeline development.

The Grateful Patient team contributes to these efforts through screening constituent records for capacity and predictive modeling scores to segment and deliver various patient populations for targeted engagement outreach. Additionally, the role promotes HIPAA compliance best practices and responsible business use of protected health information.

The Associate Director also partners with data analysts, the Data Integrity team, and Information Services to support data build-outs, system enhancements, and process improvements that strengthen patient-centered fundraising efforts.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu



Responsibilities
Associate Director, Development Management

• Establish and maintain strategic data support for fundraisers, sustaining dependable prospect pipelines at annual giving and leadership annual giving levels.

Associate Director, Grateful Patient Data Strategy

Job Summary

Development Management
While this position doesn't involve direct patient interaction, the position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

The Associate Director, Grateful Patient Data Strategy, within the Office of University of Utah Advancement, leads and supports the development, management, and execution of grateful patient data, workflows, and strategy to advance fundraising efforts across University of Utah Health and the broader University. This position has both strategic and personnel management responsibilities and works to ensure that accurate, compliant, and actionable data and insights are delivered to support fundraisers and leadership. The Associate Director collaborates closely with University of Utah Health Advancement leadership and the University Advancement Prospect Research and Institutional Fundraising teams to ensure that timely, appropriate, and informative patient data is relayed consistently in a manner that effectively supports the University's strategies and goals while prioritizing compliance.

The Associate Director will work to support Advancement strategies, campaigns, and priorities by guiding prospect identification pipelines at all levels of the giving pyramid in support of fundraising efforts, aligned with patient experience and University values.

The role balances data hygiene, CRM documentation, and opt-out compliance with the delivery of strategic outputs such as screening enhancements, prospect lists, triage, and pipeline development.

The Grateful Patient team contributes to these efforts through screening constituent records for capacity and predictive modeling scores to segment and deliver various patient populations for targeted engagement outreach. Additionally, the role promotes HIPAA compliance best practices and responsible business use of protected health information.

The Associate Director also partners with data analysts, the Data Integrity team, and Information Services to support data build-outs, system enhancements, and process improvements that strengthen patient-centered fundraising efforts.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu



Responsibilities
Associate Director, Development Management

• Establish and maintain strategic data support for fundraisers, sustaining dependable prospect pipelines at annual giving and leadership annual giving levels.