Associate Director, Mason Card Office

Job Details

Department: Auxiliary and Business Services

Classification: Gen Admin Supv 2/Coord 2

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: On Site Required

Pay Band: 05

Salary: Salary $97,000-$108,000 (max); commensurate with education and experience

About the Position

The Associate Director, Mason Card Office is responsible for overseeing the day-to-day operations of several key programs; establishing long-term strategies and goals to ensure program success and sustainability; developing policies and procedures; and ensuring effective communication of available services to the campus community. These programs include Atrium (cloud-based campus card management solution) and Mason Money. In addition, this role ensures that the campus card program is integrated with the Infor point-of-sale system, Starship robot delivery service, GrubHub mobile ordering system, and all independent lease/franchise operations.

Responsibilities

• Staff Oversight and Development
• Meal Plan Program
• Management of Photo ID & Mason Money Programs
• Data Management & Finance Reporting
• Collaborate with Departments & Support Special Programs
• Strategic Planning/Administer and Negotiate Contracts

Required Qualifications

• Bachelor’s degree in Accounting, Business Administration, Computer Science, Public Administration or related field, or the equivalent combination of education and experience
• Previous professional experience (typically, 3 years or more) in the management and supervision of employees
• Customer service experience
• Leadership and team development background
• Knowledge of financial and budget management
• Basic understanding of accounting principles
• Understanding of administrative operations
• Knowledge on existing software and systems (Atrium, StarRez, Banner, MicroStrategy)
• Proficient in Microsoft Office applications
• Excellent written, verbal, and presentation communication skills
• Strategic thinking, time management, and leadership abilities

Preferred Qualifications

• Master’s degree in related field
• Higher education experience with a Campus Card System or a Corporate Card Services program, along with knowledge of Atrium Campus Connect
• Experience with budget management and reporting tools
• Strategic planning, and data visualization like PowerBI