Position Description
Travel Percentage: Up to75%
Reports to: Vice President for Enrollment Management and Marketing
and the Dean of Admissions
Openings: 1
The Associate Director of Admissions' goal will be to successfully
hire, train, supervise, and motivate admissions staff toward
improving graduate and undergraduate enrollment, which is critical
to the success of the university. This position oversees members of
the admissions recruitment team, including up to two Undergraduate
Admissions Specialists and the Graduate Admissions Specialist, and
supports territory management with a primary focus on graduate
recruitment. Approximately 75% of the role will be dedicated to
graduate recruitment and 25% to undergraduate recruitment. The
ideal candidate will be ready to work with the team on engagement
and sales techniques that move students toward enrollment at the
University.
Job Responsibilities
- Hiring, training, and coaching the Undergraduate Admissions
Counselors team with positivity, care, and goal orientation while
motivating them toward recruitment goals for head count and net
revenue that are in line with the goals of the University.
Supporting interdepartmental student recruitment initiatives by
serving as an Admissions liaison to the Student Engagement Office,
Residence Life division, and Athletics department.
Providing supervision and oversight of up to two Undergraduate
Admissions Specialists and the Graduate Admissions Specialist,
ensuring alignment with recruitment goals, office priorities, and
service standards.
Serving as a secondary athletic pre-read reviewer for
first-time, full-time students in collaboration with the Director
of Transfer Operations and Credit Evaluations.
Assisting in the research, development and implementation of
the undergraduate student recruitment plan with the goal of growing
traditional undergraduate enrollment.
Helping create and uphold admissions standards that reflect the
values and goals of Manhattan University.
Managing assigned recruitment territories and/or student
groups, with approximately 75% of efforts focused on graduate
recruitment and 25% focused on undergraduate recruitment, including
outreach, engagement, and follow-up strategies that support
enrollment goals.
Communicating effectively and courteously with others,
including employees, students, and the public, in a spirit of team
work, respect and customer service.
By actions, words, and lifestyle, be a role model to students,
whether through casual contact or in a formal supervisory
role.
Demonstrated experience working cross culturally with respect,
appreciation and humility.
Up to 75% travel commitment during peak recruitment months:
September, October, March, and April.
- Other duties as assigned.
Requirements
- A Bachelor's Degree or further education.
- 3+ years of increasing responsibility in College Admissions,
Sales, Customer Service, Retail or other customer-facing industries
and a demonstrated ability to produce results within the context of
a team environment.
- Strong communication and presentation skills .
- Strong self-motivation, initiative, goal setting skills, the
ability to set objectives and a desire to learn and grow.
- Prior management experience is preferred but not required.
- Ability to demonstrate leadership outside of a management
position could also be considered.
- Willingness to work cooperatively and constructively with a
wide variety of people and the ability to speak to changing
demographics in the country and its effect on the recruitment of
students.
- The ability, willingness and availability to travel, including
by car and airplane.
- Must have a valid driver's license.
- A desire to work with a diverse community of students and
employees who represent various cultures, backgrounds, and
abilities.