Job Details
Job Title: Associate Director of Student and Alumni Engagement, Student Success Collective/FSU Libraries and Undergraduate Studies
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 63400
Department: FSU Division of University Advancement
Florida State University is currently in the leadership phase of a comprehensive campaign. As the leadership phase of the campaign begins, the Division of University Advancement is accelerating the hiring of additional advancement operations professionals’ campus-wide and is excited to build out its team. For Advancement professionals who are interested in being a part of a comprehensive campaign from the beginning for their career development, the timing is ideal to join our team.
Responsibilities
- The position is responsible for developing, implementing, and managing an alumni engagement plan that supports the Division of University Advancement's goals, leverages the advancement infrastructure of the Student Success Collective (SSC), Undergraduate Studies and FSU Libraries and adheres to Council for Advancement and Support of Education (CASE) best practices and metrics. It leads college-wide initiatives that foster meaningful connections among students, alumni, donors, parents, friends and volunteers that contribute to philanthropic priorities. The role also oversees collection, maintenance, and strategic use of alumni data.
- Lead the development and execution of a comprehensive alumni engagement plan for FSU Libraries and Undergraduate Studies (UGS), through student and alumni enculturation programming, communications, activities and events. Foster participation in experiential learning, networking, philanthropy, and volunteerism by connecting current students with alumni through mentorship and engagement activities. Partner with FSU Libraries and UGS staff to enhance student-alumni interactions through in-person and virtual events. Plan and execute Unit-led events, including conference receptions, Homecoming activities, and outreach programs, ensuring seamless coordination and impactful experiences for alumni and key stakeholders.
- Align alumni engagement efforts with FSU Libraries and UGS fundraising priorities by integrating development goals into outreach programming that supports long-term donor relationships. Collaborate with FSU Libraries and UGS development and DUA donor relations teams to manage stewardship touchpoints that strengthen connections with donors and key stakeholders. Support and manage key FSU Libraries and UGS alumni volunteers, volunteer groups, or advisory boards/councils, partnering with the development team to foster meaningful involvement, engagement and leadership. This may include contributing to agenda development, conducting research and creating events that inspire and empower volunteer leaders. Recommend alumni for volunteer leadership roles and contribute to donor pipeline development through incorporating best practice for discovery, CRM documentation, and recommending potential donors to development colleagues.
- Leverage existing DUA programming (e.g., Alumni Affinity Networks, Seminole Clubs, Homecoming activities, Seminole 100 and Alumni Awards) to engage FSU Libraries and UGS alumni and ensure FSU Libraries and UGS colleagues are aware of programming. Support campus-wide alumni engagement by staffing signature and regional events, recruiting alumni volunteers, submitting alumni award nominations, and encouraging Seminole 100 applications.
- Curate and amplify compelling stories about FSU Libraries and UGS students, alumni and donors. Respond to alumni inquiries. Partners with FSU Libraries, UGS, and DUA communications teams to develop an alumni communications plan for that complements central DUA outreach to alumni and donors. Effectively convey key updates, news, and engagement opportunities from FSU Libraries, UGS, DUA, and FSU, ensuring meaningful connections to FSU Libraries and UGS alumni. May manage and distribute email campaigns for FSU Libraries and UGS alumni-facing communications. This may include generating content, creating graphics and collaborating with DUA, FSU Libraries, and UGS communications team members to develop email marketing strategy. Extracts data files to upload for email distribution lists. Evaluate alumni engagement communications; provide analytics and marketing reports on all aspects of email communications.
- Serve as the alumni data steward for the FSU Libraries and UGS, ensuring compliance with DUA data policies and procedures to maintain accuracy, security and usability, this includes identifying and coding student/alumni participation in key program areas. Analyze alumni demographics and engagement trends to develop targeted in-person and virtual outreach strategies, fostering deeper connections with key alumni segments. Establish and assess relevant metrics to evaluate engagement effectiveness, using data insights to refine strategies and optimize outreach. Recommend new initiatives and engagement opportunities based on alumni and donor feedback, leveraging insights to strengthen relationships and enhance involvement.
- Track expenses and process expense reconciliations adhering to FSU and DUA policies and procedures. May develop and manage an alumni engagement budget or other funds at the discretion of FSU Libraries or UGS. May supervisor one full-time staff position. Stay abreast of the changing landscape within higher education impacting alumni engagement. Other duties as assigned.
Qualifications
- Bachelor's degree and four years' experience or a high school diploma or equivalent and eight years of experience. (Note: or a combination of post high school education and experience equal to eight years.)
- A valid Florida or Georgia driver's license or the ability to obtain.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses
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FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
The position is open until filled
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Organization
Working at Florida State University
One of the nation's elite research universities, Florida State University — with the Carnegie Foundation's highest designation, Doctoral/Research University-Extensive — offers a distinctive academic environment built on its cherished values and unique heritage, welcoming campus on the oldest continuous site of higher education in Florida, championship athletics, and prime location in the heart of the state capital.
Combining traditional strength in the arts and humanities with recognized leadership in the sciences, Florida State University provides unmatched opportunities for students and faculty through challenging academics, cultural discovery and community interaction.
Underlying and supporting the educational experience at Florida State University is the development of new generations of citizen leaders, based on the concepts inscribed in our seal: Vires, Artes, Mores — Strength, Skill and Character.
Epitomized by recently named Rhodes Scholars Garrett Johnson and Myron Rolle — elite athletes and scholars committed to public service — and Joseph O'Shea — a campus and community leader as well as a top scholar — Florida State's 40,000 students are dedicated to academic excellence and providing leadership in our complex world.
Florida State University's 16 colleges offer more than 275 undergraduate, graduate, doctoral, professional and specialist degree programs, including medicine and law, covering a broad array of disciplines critical to society today. Each year the University awards over 2,000 graduate and professional degrees.
With its impressive breadth of leading graduate, professional and undergraduate programs, Florida State University is a demanding, intellectually stimulating, yet warm and caring environment for students and faculty. Recognized nationally for its commitment to diversity, Florida State University is a national leader in the number of doctorates awarded to African-American students and in the graduation rate of African-American undergraduates. Its College of Medicine and College of Law are ranked in the nation's Top 10 for Hispanic students.
Florida State University's arts programs — dance, film, music and theatre — rank among the finest in the world, offering an arts education comparable to leading conservatories. Its creative writing program is ranked among the nation's best and is home to the most consistently honored and published student body in the United States. Florida State is responsible for governance of the John and Mable Ringling Museum of Art and associated arts programs, one of the largest museum/university complexes in the nation.
Other programs consistently included in the top public university list include physics, chemistry, political science, psychology, criminology, public administration, library science, information, human sciences, business and law.
At the Ph.D. level, interdisciplinary programs draw on notable research faculty strengths that transcend the traditional disciplines, including neuroscience, molecular biophysics, computational science, materials science and research at the National High Magnetic Field Laboratory—home to the world's most powerful magnets.
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