AV Technical Support Staff
Job Summary
Are you interested in gaining professional experience with video, audio and/or educational technologies like Canvas and Zoom? This position provides learning on the job and a flexible schedule while working with, and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees.
Under general supervision, provides support for Digital Learning Technologies (DLT) classroom and events video/av services, Operates cameras and videoconferencing systems, customer service and technical support to DLT customers in classrooms and at the DLT Service Desk.
Responsibilities
- Provides customer service and technical support to clients in person and on the phone
- Records and monitors video from one or multiple cameras
- Operates video conferencing over interactive video conferencing (IVC) systems
- Delivers audiovisual equipment to University campus classrooms and departments
- Maintains, cleans, organizes equipment and may perform minor repairs
- Troubleshoots video and audio recording devices
- Communicates effectively with faculty, staff, and others involved in facilitating video projects
- Organizes and maintains videos in a computer database
- Schedules equipment rental for campus classes and events
- Administrative duties as needed
Preferences
- Audio-visual technical aptitude
- Knowledge of media-production
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