External Applicants:
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.
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- Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.
Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.
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Job Description Summary
Manages day-to-day building operations, space planning, event execution, scheduling, guest logistics, and administrative services for the Wake Forest University School of Law. Serves as the primary operational liaison with University departments, vendors, and contractors to maintain a safe, functional, and welcoming environment. Directly supervises part-time operational staff and collaborates with Law School leadership on institutional priorities.
Job Description
Essential Functions:
Building Operations and Facilities Management
- Manage day-to-day operations of the Worrell Professional Center, including access, maintenance, repairs, furnishings, signage, keys, supplies, and related services.
- Serve as primary Law School liaison with University Facilities, Real Estate, EHS, Security, Transportation & Parking, and other central departments.
- Monitor facility conditions to identify priorities for maintenance, renovations, and furnishings; coordinate responses to building disruptions and emergency repairs.
Space Planning and Facility Projects
- Coordinate short- and long-term space planning and utilization for faculty, staff, students, and administrative operations.
- Manage approved office assignments, relocations, reconfigurations, and renovation projects.
- Represent Law School operational needs on construction and facility-improvement projects, maintaining timelines and status updates for stakeholders.
Event Operations, Scheduling, and Guest Logistics
- Manage operational planning, execution, and logistical support for Law School events, including high-profile visits involving University leaders, judges, and distinguished guests.
- Coordinate event service requirements (tech, catering, security, parking, accessibility) with internal and external providers.
- Oversee master calendar scheduling, space allocations, and conflict resolution.
- Coordinate travel, lodging, itineraries, and hospitality logistics for visiting guests and faculty candidates.
Operational Resources and Administration
- Manage vendors, contractors, purchasing, and resource allocation supporting facilities and events.
- Track service delivery and expenditures to identify cost-effectiveness and efficiency opportunities.
- Maintain operational records, inventories, and documentation to support budget planning.
Staff Supervision and Service Operations
- Supervise the part-time Events Assistant and part-time Mail Services Coordinator, including workload distribution, training, coaching, performance evaluations, and oversight of mail and event workflows.
Other Functions:
- Develop and maintain operational procedures, workflows, and standards aligned with University policies.
- Perform other job-related duties and special projects as assigned by Law School leadership.
Required Education, Knowledge, Skills, Abilities:
- Bachelor's degree and 5 years of progressively responsible experience in facilities management, event management, or operations (or equivalent combination of education and experience).
- Minimum 2 years of experience supervising staff or leading work teams.
- Demonstrated experience coordinating complex operational projects with multi-stakeholder groups, vendors, and contractors.
- General knowledge of building operations, facilities coordination, safety protocols, and event logistics.
- Strong project management, organizational, and analytical skills with the ability to manage competing priorities.
- Strong interpersonal and communication skills across diverse academic and professional audiences.
- Ability to exercise sound independent judgment within policy parameters.
- Proficiency with standard office productivity, scheduling, and project/event management software.
- Valid driver's license and ability to work flexible hours (including occasional evenings/weekends) as operational needs require.
Preferred Education, Knowledge, Skills, Abilities:
- Experience in higher education or a professional school environment.
- Experience with facility renovations, space planning, or high-profile event coordination.
- Professional certification (CFM, CMP, PMP, or equivalent).
- Familiarity with enterprise software platforms (e.g., Workday, EMS, Asana).
Accountabilities:
- Scope of Authority: Authorized to resolve routine operational issues, scheduling conflicts, and service requests within established Law School priorities, approved budgets, and University policy.
- Resource Management: Responsible for monitoring assigned budgets, approving routine purchases, and submitting data-driven recommendations for space, capital, and vendor expenditures.
- Representation: Authorized to act as the primary operational representative for the Law School in university-wide committee meetings and contractor/vendor negotiations.
- Escalation Threshold: Responsible for identifying high-risk facility issues, major policy exceptions, or unbudgeted expenses and escalating them to the Assistant Dean for Student Affairs.
Physical Requirements & Enviromental Conditions:
- Ability to regularly navigate an office and academic building environment to inspect spaces and support event execution.
- Ability to remain stationary or mobile for extended periods based on event demands.
- Ability to push, pull, lift, and transport event or facility materials weighing up to 30 lbs.
- Primary work occurs indoors; occasional local travel across campus and outdoor work during campus events or facility inspections is required.
- Requires occasional evening/weekend hours and availability for emergency facility responses during severe weather or building disruptions.
Wake Forest University School of Law Statement of Non-Discrimination and Equality of Opportunity:
Wake Forest University School of Law will foster and maintain equality of opportunity for students, faculty, and staff, without discrimination or segregation on the basis of race, color, ethnicity, religion, national origin, sex, gender, gender identity or expression, sexual orientation, age, disability, genetic information, or military status.
Wake Forest University Statement:
Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability, and veteran status and encourages qualified candidates across all group demographics to apply.
Additional Job Description
*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
Time Type Requirement Full time
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.
Organization
Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.
Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.
The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part-time faculty and staff.
Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto "pro humanitate," which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.
Winston-Salem, NC
Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina. Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.
Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (www.visitwinstonsalem.com).