Business Operations Associate II

Hiring Department

Department of Emergency Medicine

Job Description

Provide high-level support to the Manager of Business and Finance for Emergency Medicine. Provide financial and accounting reviews and project support. Coordinate department-wide clinical provider business documentation requirements. Support and monitor clinical billing documentation and billing processes. Administratively manage departmental clinical incentive programs.

This position is for a qualified candidate who has extensive experience with finance and clinical business operations. Qualified candidates should have experience in an academic medicine environment and have excellent written and verbal communication skills.

Primary Duties & Responsibilities

• Provide financial and accounting support to the Manager of Business and Finance for the Department of Emergency Medicine.
• Support EMS Medical Directorship business functions.
• Review departmental financial transactions for accuracy and alignment of intent.
• Track and report expenditures and revenues.
• Complete special projects as directed by the EM Manager of Business and Finance.
• Provide timely incentive measure updates to participants throughout the year and coordinate metric outcomes to incentive fund allocations. Identify and modify workflow practices in the department to improve efficiency.
• Provide varying complexities of analytical reporting: Clinician procedures, wRVU, Chart Completion, Ultrasound data, Emergency Services key performance stats, volumes, and throughput. Resolve and provide strategic solutions for data integrity.
• Track weekly Mortality and 72-hour Return Reports and provide data to the Emergency Department Peer Review Team for Quality Improvement efforts.
• Support the monitoring of billable encounters and ensure successful billing procedures for all services/clinical locations for the Department of Emergency Medicine.
• Identify and resolve problems related to encounter documentation compliance, working closely with Health Information Services, documentation coders as well as external coding agency.

Shift

Monday – Friday
8:00 a.m. – 4:30 p.m.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Three years of experience in an administrative role.
• Excellent oral and written communication skills.
• Strong critical thinking, problem-solving, and attentiveness to detail.
• Basic knowledge of accounting principles and procedures.
• Ability to understand operational budgets and maintain awareness of financial performance.
• Organizational skills.
• Ability to anticipate needs and exercise initiative in all aspects of office administration.
• Ability to handle multiple situations with tact maintaining excellent customer service.
• Ability to use discretion and independent judgment and adhere to short deadlines.
• Ability to analyze problems and develop creative solutions in a wide variety of situations.
• Ability to function with minimal supervision professionally and confidentially.