Business Operations Manager
Job Details
Reporting to the Associate Vice Provost of Academic Enrichment, the Business Operations Manager (BOM) is responsible for supporting operational and administrative functions for the Academic Enrichment (AE) team. Provides strategic support and collaborates with the leadership of all AE programs to elevate and progress goals, priorities, and strategic plans of these programs.
The BOM is an experienced and highly resourceful team player and operates with independence under general guidance, performing varied tasks with judgment and consistency. They must be able to handle and prioritize multiple projects at once, and utilize MS 365 while demonstrating excellent relationship building and customer service practices when working with end users.
Executive Assistance
Develops and maintains a strong network with equivalent staff in academic, and key leadership offices to advance the mission and goals of AE. Manages the AVP's calendar through coordination of commitments with competing priorities. Coordinates AE directors and staff meetings and supports hiring processes as necessary. At the request of the AVP, attends key meetings, records concise and accurate minutes with appropriate distribution. Coordinates meeting support for AE-related campus wide committees such as Honors and Scholars Faculty Advisory Committee, Honors Directors, and other stakeholder meetings related to AE’s campus wide presence.
HR and Fiscal Support, Building Coordinator
Informal resource for AE Staff in aspects of OSU systems and processes (Workday; Purchasing and HR). Pcard manager for AE and units. Manage departmental email distribution groups.
Building coordinator for the Kuhn Honors & Scholars House, a designated historical building. Develops, manages and works to build consensus with various OSU departments (FOD, Public Safety, Lock and Key Services, Custodial, Landscape, Building Wrap, Surplus, Mail and Shipping Services, PARE, University Architect, Facility Design Construction, OCIO, CampusParc) to address building needs. Manage Kuhn facilities and maintenance requests, mail services, and general maintenance needs of the building. Handles day-to-day house support functions such as AV, building management, ordering of office supplies, and providing special events support.
Student Manager
Provides leadership to 3-4 AE Student Leads and 7-10 AE Student Assistants. Oversees all functions of the Kuhn front desk. Manages and coordinates training and support for the front desk student staff. Oversees Student Lead coordination of student staffing schedule as well as all HR functions for student staff including performance evaluation to support organizational goals. Coordinates with the Student Employment Experience (SEE) on behalf of AE units to ensure student workers are engaged in a meaningful and impactful work experience.
Performs other project and duties as assigned.
Education/Experience
Required: Bachelor's degree or equivalent experience; 4 years of relevant experience. Demonstrated ability to manage and complete projects; Substantial experience in computer applications, including professional use of Microsoft office products.
Desired: Advanced degree in relevant field may be desirable. Experience in a higher-education environment, 4-8 years of relevant experience preferred. Strong communication, interpersonal, organizational, and facilitation skills; Proven ability to work independently and collaborate as part of a team.
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