Business Services Coordinator, Transition Programs
Benefits of Working at UNCW: Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life…
balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.
Recruitment Range: $43,329 – $48,143 The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate's education, relevant experience, internal equity alignment, and departmental budgetary parameters.
Vacancy Number: S02878
Competency Level: Journey
Location of Workplace: Main UNCW Campus
Home Department: Transition Programs - 40102
Primary Purpose of Organizational Unit: Transition Programs is an organizational unit within the Division of Student Affairs. The Office of Transition Programs provides a comprehensive array of programs designed to meet the unique needs of undergraduate students and parents from orientation through graduation. Programs generate an intentional connection for the students through engaging interactions with other students, faculty and staff.
Some of the programs supported by the Office of Transition Programs are: Freshman and Transfer Orientation, Fall and Spring Commencement, Convocation, Family Weekend, Mentor Programs, 1st Generation Programs.
Brief Summary of Work for this Position: The Business Services Coordinator of Transition Programs is responsible for maintaining accurate budget records, providing detailed financial reports to the Director, and indirectly supervising 4-6 student employees who manage incoming emails, phone calls, and greet visitors. This role oversees the payroll process for over 100 students, manages office operations, supports events such as First-Year and Transfer Orientation and Commencement, and maintains inventory for large-scale programs. The coordinator ensures high-quality customer service to students, families, faculty, and staff.
Key Responsibilities:
- Manage budgets by tracking transactions, reconciling financial records, ordering supplies, and processing financial systems.
- Collaborate with the Director and Business Officer to monitor office funds.
- Oversee the student payroll process, including entering EPAFs and ensuring accurate timesheet submissions.
- Assist with the preparation and implementation of departmental programs and events.
- Schedule and manage Orientation Leaders during training and orientation periods.
- Support professional staff searches by coordinating interviews and travel arrangements.
- Maintain an orderly office environment and track inventory.
- Provide excellent customer service through effective communication.
Minimum Education and Experience Requirements: Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Education, Knowledge, Skills & Experience: Experience in Microsoft Office, particularly Excel. Strong knowledge and practice with Banner Financial System. Superb organizational skills, effective written and oral communication skills, and the ability to multi-task effectively and accurately in a high energy fast-paced environment. Ability to retain knowledge of complex procedures, policies and regulations. Understanding of basic financial and accounting principles. Experience working in an educational setting. Experience managing budgets.
Required Certifications or Licensures: N/A
FTE: 1.0 FTE (40 hours per week)
Months Per Year: 12 Months
Work Days: Monday - Friday, with occasional weekends
Work Hours: 8:00 am - 5:00 pm
Type of Position: Permanent
Position Number: S02878
Job Posting Date: 07/29/2026
Posting Close Date: 08/13/2026
Number of Openings: Single Incumbent
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