JOB GOAL:
August start dates available;
Shifts needing coverage are M 7AM-9AM, Tue-Fri-7AM-11AM
To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
GENERAL JOB SUMMARY:
The Cafe at Kirkwood (Iowa Hall, Main Campus at Kirkwood Community College) is a part of the same culinary team that operates The Class Act Restaurant and organizes banquets/catering for The Hotel at Kirkwood. The Café provides fresh, high quality ingredients, a tasty gourmet twist to recipes, and menus with variety and flavor, to the students, employees and guests on Kirkwood's main campus. The catering assistant works closely with the catering coordinator to ensure all campus catering customers have an excellent experience. This is done by planning delivery schedules, verifying orders, ensuring proper billing and setting up and serving food and beverages.
UNIVERSAL CORE COMPETENCIES:
- Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
- Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
- Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
- Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
- Lead- regardless of title, through positive influence.
DUTIES/RESPONSIBILITIES:
- Provide prompt, courteous and efficient food and beverage service for The Café Catering Department.
- Positively engage with all Café Customers, Campus Staff, Students and Guests.
- Organize and deliver Linn Hall and Coffee Shop Grab n Go Items
- Maintain a clean and efficient inventory of items
- Assist Café Office Coordinator with duties of opening The Café
- Provide consistently high standard of service in all areas of service and meal functions related to group.
- Support Café Business needs in areas such as Cashiering, Barista, Dish and Prep depending on business needs.
- Assist as needed in banquet/catering facility and events at The Hotel at Kirkwood Center
- Ensure a clean and safe working environment.
- Effectively handle customer concerns and report any customer concerns or comments to the Catering Coordinator.
- Assist Catering Coordinator in booking and securing new business.
- Assist Office Manager in billing all customers.
- Plan, execute or delegate daily delivery schedule.
- Plan, execute or delegate next day’s pull sheets.
- Participate in department and pre-shift meetings.
- Ensure all catering storage areas are clean and organized.
- Maintain compliance with required training as designated by supervisor.
- Regular and consistent attendance at work.
- Perform other related work duties as assigned.
- Welcome, value, and nurture people of all backgrounds, perspectives, and experiences as well as support and promote an environment that accepts differences.
- Adhere to all environment policies and procedures as required.
- Ensure adherence to all regulatory requirements, including the health code
PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:
The physical activities required for this position involves:
- Frequent (up to 2/3 of the time): standing, walking, using hands, reaching with hands and arms, talking or hearing, and tasting or smelling.
- Frequent (up to 2/3 of the time): lifting up to 50 pounds.
- Occasional (under 1/3 of the time): climbing, balancing, stooping, kneeling, crouching or crawling, and sitting.
- Occasional (under 1/3 of the time): using telephone, computer screen and registers
The work environment is a kitchen environment, there is loud noise, smells and exposure to hot and cold temperatures.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
MINIMUM QUALIFICATIONS:
- High school diploma or the equivalent required.
- Customer Service Skills and knowledge.
PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
- Preference will be given to those candidates with a post high school degree.
- Preference will be given to those candidates with a Valid Iowa Drivers liscense.
- Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience.
Working at Kirkwood Community College
Kirkwood Community College in Cedar Rapids is a globally recognized leader in higher education where learner success has always been a focal point. For more than 50 years, Kirkwood faculty and staff have cultivated a welcoming and motivating environment that meets students where they are, and helps them get exactly where they want to be. With one of the lowest tuition in the state, more than 130 programs to choose from, flexible class offerings, and convenient locations across seven counties in Eastern Iowa, Kirkwood makes higher education more accessible for people in all walks of life. Through affordable, innovative educational training and many impactful community partnerships, Kirkwood hopes to continue strengthening the regional workforce for years to come.
As one of Cedar Rapids' top employers, Kirkwood strives to reward employees with a generous benefits package and perks, including:
- Professional development opportunities
- Free use of the Kirkwood Recreation Center
- On campus retail discounts at places like our bookstore, Eagle Tech, cafeteria and hotel (yes, we have a hotel too!)
- Free admission to performing arts and athletic events
- Computer and software purchasing program through Eagle Tech, our Apple-authorized campus store
- Employee tuition discounts and half-price tuition for family members
- Generous leave policies that provide a work-life balance
- Choice of retirement programs and unheard-of employer contribution
- Competitive Total Rewards packages
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